Sagi Saad Email & Phone Number

Raanana, Center District, Israel

As a NOC Engineer, I focus on monitoring and maintaining cloud-based infrastructures that ensure the smooth delivery of customer traffic worldwide. I work to keep connectivity strong and consistent across a global network of routers, quickly identifying and resolving any issues that arise.I’m skilled in using tools like Jira for managing alerts, Kibana for real-time investigations, SignalFX for performance monitoring, Neo4j for network visualization, and Python scripting to automate tasks. Working within Ubuntu environments, I also collaborate with clients globally, helping to ensure reliable, high-quality service.

Ramat Gan, Tel Aviv District, Israel

As a Help Desk Technician at Sheba, I ensure seamless IT operations for thousands of users, leveraging tools like Chameleon, office 365, Citrix, and Active Directory.I troubleshoot and resolve issues with printers, servers, drivers and manage user accounts while handle installations of software. My role also includes chat and phone calls support, showcasing my ability to prioritize tasks simultaneously. With hands-on experience and out-of-the-box thinking, I collaborate with my team to deliver effective solutions and exceptional tech support.

Cyber Security Student, Computer And Information Systems Security/Information Assurance

A full-time, 8 month, intensive course that encourages self-led learning as well as group projects that simulate real-world scenarios. It.

Computer Science, First