•Create and develop a new structure for hotel partnerships to open up new destinations in US, MX & CAR. Successfully deployed new structure in 5+ destinations, identifying at least 3 new hotel clusters for potential experiences at each one of those.•Implemented new strategic approach for the account management team in MX & CAR to successfully contract and manage new group blocks. Significantly reduced financial risk on 95% of contracted rooms.•Successfully implemented and launched a Hospitality training deck to educate internal stakeholders on hospitality/travel terms and to provide context around the new trends in the sector. •Establish new relationships with regional hotel chains in MX & CAR and improved commercial conditions, reducing attrition and cancelation terms adding a 0% penalty risk at signing as well as renegotiating rates with RIU, Melia, Barcelo, AM Resorts, AIC, Catalonia, Grupo Posadas, Grupos Hotelero Santa Fe, Iberostar, Palladium, etc.•Lead team efforts to establish and open a communication channel with Tourism Boards and CVBs in US, MX & CAR and added new marketing goals to increase the support from those entities. We were able to negotiate $500k+ in incentives from main destinations.

• Maintain an overall retention rate of over 90%, with a 40% increase among strategic partnerships over the past two years, while creating and expanding relationships with suppliers throughout California by optimizing contracts, including favorable ARI. • Collaborate with our sales, revenue and commercial excellence teams to accelerate growth and improve processes to reduce the cost of distribution for each room.• Strategically leading account management teams in California. We managed to be the top team 2 years in a row selling printed and digital marketing in the region. We merged all hotel contracts during the integration into one platform with a successfully result of over 75% of contracts renewed with live rates and inventory for 2018-19.• Manage campaigns in Salesforce, including our Black Friday campaign with supplier partnership growth in the double digits over the 2018 campaign, which was accomplished through strategic audience targeting and value-driven initiatives. • After the consolidation we were able to regain market share and grow 14% from the starting point and currently growing 7% in current fiscal year.• Partner with decision makers at Marriott, Hilton and IHG VP of revenue/sales, GMs, and DORMs/DOSMs including management companies and global chains.

• Launched a plan to identify key revenue drivers, which included increasing the number of successful searches and click-throughs by more than 60% through additional and flexible offerings, leading to more than 2 years of consecutive growth.• Directed a strategic marketing campaign that led to 35% year-over-year growth in bookings while also adding 40% more hotels to the Anaheim and Downtown LA portfolio by combining these campaigns with trade fair and travel show attendance• Awarded as the top performer in 2017 by selling over $150k in marketing materials, such as brochures, digital campaigns, and supplier overrides through the development of various marketing strategies and packages• Inspected and adapted to the changing market through regular monitoring of weekly, monthly and quarterly performance analytics to ensure that room booking revenue and growth targets were being hit.

• Implementing and overseeing strategic plan that defines key and potential revenue producers to be targeted in each destination. This helped to grow the Colombia market in 3 digits and the Uruguay market in 2 in 2014 vs previous year in room nights.• Directing market strategy that specifies revenue producers to be targeted for potential business growth in the period. Bogota, Cartagena and Montevideo was the main focus where I managed to increase our reach and scope adding over 40 properties which is a significant growth on the B2B space.• Creating a communication plan with lodging partners including marketing and merchandising opportunities and develop marketing strategies to support growth of each supplier. The number of offers added to the global/regional campaign grew over 50% compared to previous year.• Monitoring monthly/quarterly performance. Schedule regular meeting/phone calls to secure growth in room nights and revenue while tracking yearly performance using in-house data systems and providing suppliers with source markets, LOS, market trends, Comp Set analysis analytics to facilitate their decision.

• Creating and expanding relationships with suppliers to add new properties and improve current contract conditions (ARI, availability, rates and inventory) competitiveness have improved in 15% and I managed to grow my portfolio over 40%.• Advice hotels on the creation of new strategies and best practices of Despegar.com. Get knowledge and apply best commercial practices to obtain competitive rates, allotment and availability. Along the year I conducted individual meetings to raiseawareness on how to load promotions (Last Minute, Early Booking, etc), add availability and the general use of the extranet.• Coordination of workshops and presentations for suppliers in different destinations to raise awareness about Despegar.com on how to best use our tool and what were the benefits of partnering with us. After each presentation the ratio of new hotels signed was over 80% of the attendees. • Expand and maintain the marketing channels of Despegar.com playing a positive role in social media sharing FB, TW and LinkedIN news and pages and also recommend to every new supplier to subscribe to all our channels. We gain over 10% of market share in my region due these actions.

• Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations. • Create and develop pricing strategies in conjunction with the individuality of each hotel and provide weekly dynamic forecast of expected results, variances and budget comparisons.• Manage and oversee strategy for all 3rd party distribution. Responsible for assessing, analyzing and pricing group business strategies. Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies. • Ensure all related systems are configured correctly, validated and working to full capacity. Oversee and audit the standards and operations of the reservations department. Ensure web site booking process is maintained up-to-date and functional. • Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts. • Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc.). • Reduce the cost of distribution by finding new less expensive means of delivering business. • Prepare outline for and support the annual revenue budget process. Inspire Hotel’s HODs to further embed a revenue management culture.

• Generate and maintain major accounts and assigned segments through various sales • Ensure thorough and complete coverage of sales team for a comprehensive client servicing, achieving targets and maximum productivity. • Ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities of sales team. • Review direct competition and ensure complete awareness by all sales team of competitor’s activities at all times. • Consolidate month end sales report applicable information and be actively involved in the preparation of the marketing plan as requested by superiors. • Actively participate in achieving hotel’s budgets especially rooms budget. • Community manager (Facebook - Twitter - TripAdvisor). • Creation of promotions and packages (Pestana.com). • Responsible for content (OTA's - WEBSITE).