Sagnik Gupta Email & Phone Number

India

Specialist: Strategy Planning for East (WB, Orissa, Bihar, Jharkhand, Assam, Manipur, Meghalaya, Tripura, Arunachal Pradesh & Nagaland)- New Set Ups/ Initiatives- Business analysis - Revenue Generation & Profitability - New market development - Market intelligence/ Segmentation - Market penetration - Solution selling - Key Account Management - Deal finalization / Negotiating - Presentations- Product Strategies and positioning - Training & Development - CRM

West Bengal, India

-Regulatory Compliance: Ensure all property transactions and marketing activities adhere to state and national regulatory requirements, including project registrations, advertising standards, and transparent dealings.-Market Penetration and Growth: Develop and execute strategies to increase market share and drive revenue growth within the state, focusing on expanding the client base and increasing sales of residential and commercial properties.-Stakeholder Management: Build and maintain strong relationships with key stakeholders, including regulatory bodies, clients, developers, and internal teams, to ensure smooth operations and foster trust and collaboration.-Revenue Growth: Achieve and exceed revenue targets set by the company.-Client Acquisition: Increase the number of new clients acquired within a specified period.-Client Retention: Improve client retention rates through effective relationship management.-Market Penetration: Expand the company's market presence and penetration in targeted areas.-Sales Performance: Enhance the overall sales performance and productivity of the business development team.-Project Success Rate: Increase the success rate of marketing campaigns and projects.-Brand Awareness: Boost brand awareness and recognition in the real estate market.-Budget Adherence: Maintain adherence to the business development budget.-Contract Value: Increase the average contract value secured from new clients.-Strategic Partnerships: Establish and maintain strategic partnerships with key industry players.-Innovation Implementation: Successfully implement innovative marketing strategies and initiatives.-Client Feedback: Achieve high levels of client satisfaction and positive feedback.-Event ROI: Maximize return on investment (ROI) from participation in industry events.-Training Effectiveness: Improve the effectiveness of sales training programs.

-Client Process Management: Oversaw the Phoenix process for the UK-based client, ensuring seamless operations and high service quality.-Advanced Excel Usage: Utilized advanced Excel functions, including VLOOKUP, to manage and analyze large datasets efficiently.-Data Validation: Performed data validation checks to ensure the accuracy and integrity of client information.-Report Generation: Created detailed reports and dashboards to provide insights into process performance and client metrics.-Training Delivery: Conducted training sessions for team members on advanced Excel techniques and other process-related tasks.-Process Improvement: Identified areas for process improvement and implemented best practices to enhance efficiency and accuracy.-Client Communication: Maintained regular communication with the client to understand their requirements and provide updates on process status.Issue Resolution: Managed and resolved process-related issues and escalations promptly to maintain client satisfaction.-Quality Assurance: Ensured adherence to quality standards by conducting regular audits and implementing corrective actions where necessary.-Documentation: Created and maintained comprehensive process documentation, including standard operating procedures (SOPs) and training materials.-Performance Monitoring: Monitored team performance against KPIs and SLAs, providing feedback and support to meet targets.-Data Migration: Assisted in data migration projects, ensuring accurate transfer and integration of client data.-Workflow Optimization: Streamlined workflows and processes to reduce turnaround times and improve productivity.-Collaboration: Collaborated with cross-functional teams to align process improvements with overall business objectives-Risk Management: Identified potential risks in the process & developed mitigation strategies to address them.-Client Feedback: Gathered and analyzed client feedback to identify areas for improvement & implement changes.

-Banking the Unbanked: Led initiatives under the State Level Bankers’ Committee (SLBC) to promote financial inclusion among the unbanked rural population.-Financial Inclusion: Facilitated the opening of bank accounts and provided banking services to rural communities, ensuring greater financial accessibility.-Team Leadership: Managed the FINO team responsible for rural loan account openings using POS machines.-MGNREGA Projects: Coordinated with MGNREGA schemes to provide banking services for rural workers and ensure timely payment disbursements.-Account Openings: Oversaw the opening of new loan accounts in rural areas, ensuring smooth processing and compliance with regulations.-POS Machine Operations: Utilized POS machines for account openings and transactions, training team members on their effective use.-Cross-Selling: Promoted and cross-sold third-party products (TPP) such as insurance and mutual funds to rural clients.-Customer Outreach: Conducted outreach programs to educate rural customers about banking services and financial products.-Financial Literacy: Organized financial literacy camps to inform rural populations about the benefits of banking and financial planning.-SLBC Reporting: Prepared and submitted reports on SLBC initiatives and achievements to senior management.-Relationship Management: Built and maintained strong relationships with local authorities and community leaders to facilitate banking initiatives.-Compliance: Ensured all banking operations and account openings adhered to regulatory guidelines and compliance standards.-Training: Conducted training sessions for the FINO team on banking procedures, POS machine operations, and product knowledge.-Data Management: Managed and analyzed data related to rural banking operations, using insights to improve services.-Loan Disbursement: Oversaw the disbursement of rural loans, ensuring timely processing and adherence to loan policies.

B.A. Honors In English, English Language And Literature

Digital Marketing & Content Writing, Marketing, A

Certificate Credential: https://learntube.ai/verify/certificate/0627fe21-0a3d-491d-9bd4-386611a978f8

Product Management, Product Manager, A

Certificate Credentials: https://learntube.ai/verify/certificate/ec387fac-445f-452e-b68f-48484202df63

Isc, General

Icse, General

Business Analyst, A

Credential ID: DJA-B-1-354601-0