Avik Saha Email & Phone Number

Dublin 2, Ie

1) Helping a retirement recordkeeper transform distributions to enhance digital experience and self-service capability for participants and drive more automation

London, Gb

1.) For a L&A carrier, led an engagement to build an AWS cloud app to aggregate and distribute life and annuity contract positions, financial activity, asset pricing, commission settlements, and other data associated with advisors and distribution firms through industry clearing houses e.g., DTCC, FIDx, Pershing or direct feeds to firms.2.) Researched and built retirement income/protected retirement market PoV and GTM strategy, including associated artifacts e.g., business capabilities, architecture, process maps, participant/sponsor/advisor journeys etc. 3.) Assisted a life insurance company with migration of a COLI block from a TPA (Andesa)'s monthly to daily admin platform, helped with impact analysis to carrier's downstream applications (e.g., actuarial, accounting, reinsurance, in-force illustrations, workflow, fund management, tax etc.), coordinated regressions and delivered the project within original timeline and budget. 4.) Developed change management strategy, roadmap, training and communication plan for a carrier's Commission and Compensation system modernization pilot program.5.) For a life insurer, managed two transformation programs to transition policy admin surround functions (e.g., billing, collection, correspondence, accounting, actuarial, tax, reinsurance, compliance etc.) for a Term Life and an Individual Disability Income (IDI) closed block of business to new TPA platform/solutions.6.) For a life and annuity carrier, led the effort to build compliance solutions - death match, FinCEN/OFAC screening, lost policy search, escheatment - for L&A blocks administered in different TPA platforms.7.) Assisted a life insurance company convert their closed block of defined benefit retirement income business to Alight's benefit administration platform, and build out integrations to downstream functions - compliance, accounting, actuarial etc.8.) Contributed to business development and pursuit processes for EY technology consulting

Teaneck, New Jersey, Us

1.) For a major life insurer in US, worked as integration lead to enhance interfaces between Accenture Life Insurance & Annuity Platform (ALIP) and multiple downstream applications e.g. reinsurance, accounting, actuarial valuation, experience studies etc.2.) Worked with a team of consultants to study new business and underwriting processes (NBUW) of a Life & Annuity carrier in the US Midwest; identified their current pain points in the NBUW process - from application intake, through policy issue/decline - and provided recommendation on target state capabilities, harmonized business processes across brands and products and developed a roadmap to enable their future vision of being a data driven organization.3.) For a retirement services client in the US Midwest, as Product Owner, led 2 Scrum teams to execute client’s strategic initiatives to migrate legacy recordkeeping systems to FIS Omni platform and subsequent digital enablement of its 401(k), 403(b), 457, Defined Benefit, Executive Benefit and Multiple Employer (MEP) plan sponsors to manage and optimize plan operations, drive outcomes and employee engagement. Followed Scaled Agile Framework (SAFe); Worked closely with multiple business stakeholders/SMEs to develop and prioritize user stories; Led program increment planning, backlog refinement and sprint planning; coordinated User Acceptance Testing (UAT), release and change management. 4.) Mentored direct reports and project team members. Interviewed 100+ external & internal candidates and made recommendations to hiring managers; on-boarded new joiners. 5.) Contributed to the growth of Cognizant’s insurance consulting practice; published point of views & white papers; developed reusable process maps, use cases, customer journey maps and other knowledge artifacts covering all parts of insurance/retirement value chain – Sales & Marketing, New Business, Policy Admin/Recordkeeping, Claims/Distributions, Compliance & Reporting; prepared responses to RFIs/RFPs

Teaneck, New Jersey, Us

1.) For a retirement services client in the US Midwest, as Business Consultant, worked with Operations managers to analyze and build 100+ business process maps in order to transition back office functions to a vendor's BPaaS solution. 2.) For a retirement services client in the US east coast, as Senior Business Analyst, led requirements development for a strategic initiative to consolidate multiple recordkeeping, investments and trading platforms; mentored a team of 4 business analysts to gather requirements for multiple recordkeeping capabilities supporting Defined Contribution plans – investments, trading, fund transfers and rebalance. 3.) Partnered with a senior consulting leader to assess functional capabilities of the life policy admin system of a Southeast Asian carrier following acquisition by a US insurer; benchmarked findings using a proprietary framework for presentation to the client stakeholders.

Teaneck, New Jersey, Us

1.) For a British financial services client, as Business Analyst, led requirements management activities to build a Point of Sale (POS) application for its financial advisors advising mass affluent customers and to integrate the application with lead management and master customer information systems for automated porting of the lead and current holdings data to the POS application; it reduced time spent by advisors to manually input the data by 50%. 2.) For a US Midwest financial services client, as Business Analyst, led the requirements gathering phase for building agent and policyholder portals for its life and annuity business; worked with business stakeholders to prioritize feature lists, built use cases, and documented business requirements. 3.) For a major US life insurance client, As Business Analyst, managed requirements and solutioning for migrating agency accounting and payroll processes from legacy application(s) to Peoplesoft HR management systems. For the same insurer, led requirements development for building a web-based sales office business planning & monitoring application, which reduced the planning time from 3 months to a week

Teaneck, New Jersey, Us

For a major US life insurance client, as a Software Developer, produced technical specifications in conformance with functional requirements, and subsequently coded, tested and deployed the accounting module of the insurer’s agent compensation system

Teaneck, New Jersey, Us

For a major US life insurance client, as a Project Team Lead, supervised a team of 3 developers to build and maintain a software code repository of business applications for the carrier's individual and group life insurance lines. The repository was a crucial tool to assess impact of change to any of the applications

Master Of Business Administration - Mba, Marketing, Systems

Master Of Business Administration - Mba

Bachelor Of Engineering - Be, Information Technology