Sahaboob Yassin Email and Phone Number

Participate in the development of coaching tools, activity objectives, performance goals, sales and coaching protocols, performance plans. Tracking and reporting tools for projections and gaps, recruiting profile and relevant training (sales, product credit / Net Terms).Monitor progress on all objectives and goals.Manages team directly, including selection, resource allocation, performance management, rewards and recognition.Conducts regular communication meetings with… Show more Participate in the development of coaching tools, activity objectives, performance goals, sales and coaching protocols, performance plans. Tracking and reporting tools for projections and gaps, recruiting profile and relevant training (sales, product credit / Net Terms).Monitor progress on all objectives and goals.Manages team directly, including selection, resource allocation, performance management, rewards and recognition.Conducts regular communication meetings with team to communicate information, discuss problems, train team, and provide a forum for discussion of pertinent issues. Experienced in business structures, credit, operations and risk.Assessed and contributed to continuous improvement in business planning and strategic efforts.Performed statistical analyses to gather data for operational and forecast team needsImplemented business strategies, increasing revenue and effectively targeting new markets Show less

Distinguished product issues and gathered information on customer experiences.Reviewed product development budgets, expenditures and research.Approved final photography and marketing materials for each product.Directed concept design, feature definitions and production support.Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.Mentored local personnel on best practices and protocols to maximize… Show more Distinguished product issues and gathered information on customer experiences.Reviewed product development budgets, expenditures and research.Approved final photography and marketing materials for each product.Directed concept design, feature definitions and production support.Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.Mentored local personnel on best practices and protocols to maximize productivity.Developed creative presentations, trend reports, kitted assets, and product data sheets.Maintained internal product knowledge database.Generated product development profiles for new products and line extensions.Hosted product demonstrations and promoted features to clients.Documented processes and drafted SOPs to comply with regulations and company policiesTrained new employees on proper protocols and customer service standards Show less

Interface with system users and provide technical supportPerformed all hardware operations and emergency repair of system and phone equipmentAssisted IT Management in researching, evaluating and recommending system technologies to support business requirementsSupported web meeting and web conferencing solutionsRecorded users' technical inquiries into Helpdesk LogResearched and procured hardwareCreated new users and Support telephone system (PBX /… Show more Interface with system users and provide technical supportPerformed all hardware operations and emergency repair of system and phone equipmentAssisted IT Management in researching, evaluating and recommending system technologies to support business requirementsSupported web meeting and web conferencing solutionsRecorded users' technical inquiries into Helpdesk LogResearched and procured hardwareCreated new users and Support telephone system (PBX / Nortel / Avaya)Created, maintained and/or documented Network proceduresCreated and troubleshooted and fixed user profile and logon issues in Active Directory 2000, 2003 & 2010Troubleshooted and solved printing issuesSupported internal applicationsEvaluated, tested, and deployed all software and hardware upgrades to server infrastructureProactive monitored of all servers, applications and services using combination of tools to ensure availabilityUnderstood workings of Terminal Server 2003 & 2008 / Thin Client environment (RDP)Supported and configured laptops, netbooks, blackberries and iPhone'sMonitored and maintained system backups and report failuresCreated and modified group policySecured file sharing. Show less