Hello, I'm Sahabuddin, currently serving as the Deputy Head of IT at Oman Exchange. With over 6 years of experience in the field, I have played a pivotal role in the decision-making process for implementing new technologies and reporting to board members.In my current role, I am responsible for vendor coordination, project design and implementation, budgeting, and providing training and guidelines to the team members and employees. Additionally, I support and manage 11 branches and the head office, monitor the data center and IT equipment, and regularly conduct health checks on servers and network equipment.My expertise includes troubleshooting on servers, VM machines, routers, switches, and firewalls, configuring core routing and switching, and managing Microsoft Office 365 email services. I have experience in virtualization on Citrix, VMware, and Hyper-V, as well as mesh network design and implementation, Antamedia Wi-Fi hotspot software configuration, and managing server and storage configuration with RAID (5, 6, 10).I am proficient in configuring and installing the ERP application and conducting infrastructure cabling design and implementation for local networks and IPTV (CCTV). I provide support for network equipment like routers, switches, FTP, DNS, DHCP, and TFTP servers, Wi-Fi, laptops, workstations, and computers.Apart from my technical expertise, I'm also skilled in providing quick support interactions over phone calls, remote access, online chat, screen-sharing, and e-mail. I have experience in conducting electrical safety checks on computers and other equipment, deploying central antivirus software, managing and configuring biometric access control, and cloud computing lab configuration and implementation.I enjoy working with all levels of staff within and outside of IT and outside the organization. I possess excellent communication and interpersonal skills, and I'm passionate about helping customers solve their technical issues with our widgets.Feel free to reach out to me if you're looking for a highly skilled and dedicated IT professional to help you achieve your technology goals.