Highlights: ♣ Heading the existing and creating new business in the leasing department, directing the team by having the standard procedures and policies in place, directly reporting to the CEOKey Responsibilities: ♣ Establishing rental rate by surveying local rental rates; calculating overhead costs, depreciation and profit goals.♣ Attracting tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.♣ Accomplishing financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.♣ Maintaining property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations.♣ Maintaining building systems by contracting for maintenance services; supervising repairs.♣ Enforcing occupancy policies and procedures by confronting violators.♣ Preparing reports by collecting, analyzing, and summarizing data and trends.

 Conceptualizing business development plans by identifying trendsetter ideas by researching industry and related events, publications, and announcements. Identifying and conceptualising potential business deals by contacting potential partners: Developers, Master Agents and Promoters. Working closely with Group CEO and higher management in paving innovative business strategies and standard operating procedure. Established and superintended the property management team to have full hands on asset management service to the investors. Catering to the investors requirement for custom made build to suits properties and liaising with contractors for on time delivery  Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Handled objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Represented the company in local and international exhibitions and conferences.

 Conceptualizing business development plans to generate revenue/ quality leads and maximize profit margins by identifying high potential sales,leasing and property managment opportunities. Directing promotional campaign for key projects, developing competitive, breakthrough strategies and tactical promotional plans to strengthen the organization's brand awareness in the whole region. Leading marketing vision, researching the current market scenario, identifying new opportunities to achieve profit goals and market share. Piloting the team of agents and admins to develop new channels in the region, resulting in maximized revenue and business expansion. Monitoring global financial and real estate trends, forecasting long term strategic plans to secure guaranteed returns. Scrutinizing sales results, trends and KPIs for achieving targets. Handling detailed presentations and responding to specific queries pertaining to ROI, lock-in periods and real estate investment portfolios projected returns. Establishing contacts with potential and existing clients, key investors, analyzing/ proposing new business ideas to the management to tap opportunities. Conducting local and regional market research to keep abreast with competitor initiatives and market trends to formulate long and short term strategies for enhancing organizational revenues. Recruiting competent personnel, organizing training for new recruits and conducting performance reviews periodically to maintain a motivated team. Contributing towards effective team problem solving with staff, peers, and management. Consistently demonstrating corporate values, encouraging and assisting team members to achieve their goals.

 Handled a range of functions associated with leasing, sourced new customers, closed deals, prepared lease documents whilst ensuring tenant retention/satisfaction. Conducted situation analysis, identified current, anticipated future market opportunities and competitive threats and executed sales administration functions to maximize the company's growing share of the marketplace. Responded to tenant and landlords concerns, ensured SLAs are achieved and client expectations are met/exceeded by providing quality services as per agreed SLA. Recorded all financial transactions and other account information to update and maintain accounting records per unit portfolio. Collected and recorded all rent as well as revenue payments and deposits daily. Delivered facility management/maintenance solutions to operate in line with the organization policies and procedures. Ensured all service charges and payments are made on behalf of the property owner to the Developer or facility management. Conducted all move in and move out inspections, ensured apartment is ready for resident to move-in on agreed date. Inspected each property atleast once a year and prepared reports to make recommendations to landlords. Actively coordinated renewals throughout the month, includes preparing and sending letters/ renewal notices, rent increase and late rent notices and scheduled resident appointments to discuss renewal rates and leasing options. Marketed the vacant unit, liaised with prospective residents, and determined their needs and preferences, professionally presented units while communicating features and benefits. Administered legal work including filing police report for returned rental cheque and followed up with legal procedures.

 Designed and implemented strategic marketing and business development measures, drove sales and profitability of the company by converting dead listing of the company to active listing. Augmented business/ profits by securing new deals, marketed the units in various media thereby giving complete exposure to the property. Actively focused on achieving sales targets. Expanded business reach, proffered business proposal to corporate companies and individuals and proactively created new sales leads / opportunities. Ensured excellent customer service by recommending the right types of properties, assisted clients in analyzing the agreement and evaluating its pros and cons. Led negotiations to close deals by creating a win-win situation for both the seller and the buyer. Drove focused/ exclusive sales and marketing campaign for properties, communities and the commercial department. Generated new listing to the department by liaising with sellers and developers. Kept abreast with competitor initiatives and market trends to formulate long and short term strategies for enhancing organizational revenues. Established a strong market presence by developing ethical sales methods and improving the quality of services provided.

 Coordinated the sale of property right from the initial valuation and client instruction, promoting sale of properties through advertisements, accompanying buyers during visits to and inspections of property, to the exchange and completion of the sale at the best possible price for the seller. Generated lists of properties that are compatible with buyers' needs and financial resources. Provided leasing solutions to clients until appropriate property is found. Ensured an effective working relationship with owners, developers, clients and maintenance company and briefing management promptly on any significant issues. Analyzed market condition and advised sellers on how to make homes more appealing to potential buyers as well as marketing the property at right price. Maintained website pertaining to leasing of property, developed marketing material, coordinated the release of advertisement in the newspaper and attended calls for advertised properties. Ensured the rental properties have maximum occupancy with quality tenants. Followed up on all paperwork as necessary and ensured that accurate and up to date information is available for entry into the relevant system. Planned and evaluated servicescape, recommended and administered policies/ procedures to enhance operations thus achieving organizational bottom lines. Reviewed property listings, trade journals, and relevant literature, and attended conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.