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Sahan Thilina is listed as Engineer - Application Services at NCINGA, a with 28 employees, based in Gampaha District, Western Province, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Sahan Thilina.
Sahan Thilina previously worked as Shift Lead at Hcltech and Analyst at Hcltech. Sahan Thilina holds Bsc (Hons) In Cyber Security & Digital Forensics (Top Up), First Class from Kingston University.
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Tech Enthusiast | Continuous LearnerIT professional with 3 years of experience in enterprise systems monitoring, identity access management and Jira administration. Certified and interested in cloud and information security domains.#Cybersecurity #Cloud #TechEnthusiast #ContinuousLearner #AWS #Microsoft #Cisco #ITIL #Certifications
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Colombo District, Western Province, Sri Lanka
■ Configured IBM Security Verify Access (ISVA) appliances as per the designed architecture.■ Configured SAML 2.0 and OIDC single sign-on solution federations.■ Worked with service provider application vendors to onboard them to the ISVA SSO solution.■ Implemented the ELK stack for data visualization and reporting.
Colombo District, Western Province, Sri Lanka
■ Represented the tools team in daily operations review meetings, ensuring the team's concerns and updates were communicated effectively to higher management.■ Acted as the first point of escalation for the tools team.■ Maintained on-call availability to provide immediate response to critical monitoring outages, ensuring minimal downtime and rapid recovery.■ Prepared the monthly shift roster, ensuring adequate coverage and balancing team workload effectively.■ Conducted internal incident ticket quality audits, ensuring adherence to standards and identifying areas for process improvement.■ Led knowledge transfer sessions for new joiners, equipping them with the necessary skills and knowledge to perform effectively in their roles.
Colombo District, Western Province, Sri Lanka
■ Supported EOL legacy monitoring tools [HPOM, NNMi] until decommission and migrated existing monitoring configurations to Dynatrace.■ Expertise in configuring Dynatrace monitoring for comprehensive system oversight. ⁃Infrastructure Monitoring ⁃Process and Service Monitoring ⁃Log Monitoring ⁃SNMP Trap Monitoring ⁃API and Synthetic Monitoring■ Experienced in Jira administration■ Familiarity with ServiceNow ticketing tool and skilled in incident resolution within response and resolution SLAs along with quality documentation up to audit standards.■ Leveraging Dynatrace API with simple Bash and PowerShell scripts to streamline and simplify various tasks.■ Adept at troubleshooting and resolving alerting-related issues promptly and effectively.■ Proficient in incident, change, and problem management processes.■ Capable of operating within a 24/7 shift-based roster, ensuring continuous support and responsiveness to critical system needs.■ Collaborating with vendor support to expedite incident resolution processes.
Other employees you can reach at ncinga.net. View company contacts for 28 employees →
Nerththiga Neminathan
Colleague at NcingaTrincomalee, Eastern Province, Sri Lanka
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Rohana Somaratne
Colleague at NcingaSri Lanka
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Lahiru Sampath
Colleague at NcingaSri Lanka
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Nadunika Peiris
Colleague at NcingaSri Lanka
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Pasan Weerasinghe
Colleague at NcingaColombo, Western Province, Sri Lanka
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Shehan Shalinda
Colleague at NcingaSri Lanka
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Anushka Andriezen
Colleague at NcingaColombo District, Western Province, Sri Lanka
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Dilsha Mihiranga
Colleague at NcingaHorana, Western Province, Sri Lanka
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Sarah Haththotuwa
Colleague at NcingaColombo, Western Province, Sri Lanka
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Suneth Kariyawasam
Colleague at NcingaSri Lanka
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Activities and Societies: Bandaranayake College Computer Society - Treasurer (2020) Bandaranayake College Commerce Association - Class.
Activities and Societies: IWMS Prize Winner 2009 General Achievement Test 2011 : Merit Sports: Swimming, Chess, Table Tennis and Volleyball
Quick answers generated from the profile data available on this page.
Sahan Thilina works for NCINGA.
Sahan Thilina is listed as Engineer - Application Services at NCINGA.
Sahan Thilina is based in Gampaha District, Western Province, Sri Lanka while working with NCINGA.
Sahan Thilina has worked for Ncinga and Hcltech.
Sahan Thilina's colleagues at NCINGA include Nerththiga Neminathan, Rohana Somaratne, Lahiru Sampath, Nadunika Peiris, and Pasan Weerasinghe.
You can use AeroLeads to view verified contact signals for Sahan Thilina at NCINGA, including work email, phone, and LinkedIn data when available.
Sahan Thilina holds Bsc (Hons) In Cyber Security & Digital Forensics (Top Up), First Class from Kingston University.
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