Sahana R V Email & Phone Number

Boston, Massachusetts, United States

 Orchestrated comprehensive requirement gathering sessions with cross-functional stakeholders, capturing 100% of business and technical requirements for 4 critical projects. Conducted thorough gap analyses between current and desired states, identifying process bottlenecks and recommending strategic improvements to bridge operational gaps. Proficient in utilizing Jira for effective project management, tracking requirements, and collaborating seamlessly with development teams. Leveraged Confluence to create and maintain a centralized knowledge base, ensuring seamless documentation and information sharing across teams. Analysed and optimized SAP ERP processes, implementing best practices that reduced system downtime by 30% and improved data integrity. Adept in creating detailed UML diagrams (use case, sequence, activity) to facilitate clear communication of system requirements and design specifications. Utilized Postman for comprehensive API testing, validating functionality and ensuring seamless integration across multiple systems. Developed robust test scripts, covering 95% of test scenarios, resulting in early defect detection and minimizing post-deployment issues. Proficient in using ALM testing tools (e.g., HP ALM, QTest) for efficient test case management, execution, and defect tracking. Coordinated and executed successful User Acceptance Testing (UAT) cycles, ensuring software applications met all business requirements before Deployment.

United States

• Spearheaded the analysis and optimization of customer banking processes, resulting in a 20% reduction in transaction processing time and a 15% increase in customer satisfaction scores.• Ensured compliance with capital NIST guidelines through comprehensive risk assessments and system enhancements, achieving a 95% adherence rate and minimizing regulatory risks.• Developed and implemented Crystal Reports for financial reporting, streamlining data visualization processes and reducing report generation time by 30%, resulting in improved decision-making.• Conducted thorough data modeling and analysis to identify inefficiencies in banking systems, leading to a 25% decrease in error rates and a 20% increase in data accuracy.

United States

• Modified existing Power BI dashboards to meet evolving business requirements, reducing report generation time by 20% and increasing user satisfaction scores by 15%.• Built new Power BI dashboards from scratch, leveraging SQL and Snowflake data sources, resulting in a 30% enhancement in data accuracy and completeness.• Optimized SQL queries to extract and manipulate data from diverse sources, leading to a 40% reduction in query execution time and improving dashboard performance.• Proactively identified opportunities for dashboard optimization and performance tuning, resulting in a 15% increase in dashboard loading speed and user responsiveness.

• Developed React web applications for the client to suggest them to finalize whether to re-host, redesign, or re-platform their application on the cloud. • Worked Full-stack on the project, involved in engineering the back-end MySQL database. • Responsible for gathering the requirements doing the analysis and formulating the requirements specifications with the consistent inputs/requirements. • Developed necessary SQL queries for database transactions. • Developed BI reports and managed jobs through Unix scripts. • Raised concerns and made suggestions for improvements while establishing a very healthy and professional relationship with co-workers.• Implemented Unified Modeling Language (UML) to prepare Use Cases diagrams, Process flow diagrams, Sequence diagrams, and ER diagrams from the gathered requirements and created diagrams using Lucid Charts.• Coordinated with DBA on database build using Transformation rules.• Extensively used MS Power BI to visualize the product details and its volumes between different channels.• Coordinated with the product owner in backlog management/grooming and continuous delivery of features and also maintained burn down chart, team velocity and Cumulative Frequency Diagram (CFD).• Proactively involved in the post-production support by using ServiceNow with the help of the support team to address tickets raised by the users.

Bengaluru, Karnataka, India

• Gathered and analyzed the requirements and provided high level estimates during project initiation phase for the Payer Management and Employee Payments.• Prepared Functional specifications, Traceability matrices and typical deliverables for the Payer Management system.• Prepared, scheduled and led meetings between technical resources and project manager, resulting in more efficient and productive meetings with fewer follow up questions and communications.• Involved in entire SDLC and extensively used SharePoint and successfully achieved tasks.• Exposure and knowledge of payroll service development and coordinated with developers, project managers and testers.• Involved in preparing Use Cases and supported all the documentation with UML Diagrams.• Guided the development teams to convert complicated business requirements into technical requirements for execution.• Instructed and modeled core principles of collaboration, prioritization, team accountability and visibility.• Performed Functional testing to ensure the Delivered product perform as expected.