Sahan Senanayake Email & Phone Number

Sri Lanka

• Identifying operational requirements and opportunities for improvement.• Gathering information by observing workflows, reading company reports, conducting employee interviews, etc. • Determining appropriate methods to analyze operations, relevant information, and data. • Documenting findings, preparing reports, and making recommendations. • Developing new processes and procedures to enhance operations. • Working with managers and employees to implement changes. • Training employees to use new systems or follow new processes. • Determining the effectiveness of new processes. • Establishing and maintaining quality standards.

Sri Lanka

• Reviewing the company debtor list.• Contacting customers and informing them of their overdue bills.• Advising customers on their payment options and suggesting methods of payments.• Negotiating suitable payment plans.• Maintaining customer payment records.• Preparing customer financial statements for banks and the state credit department.• Writing final notice warnings to customers when payments are not being made.• Instituting legal action when customers fail to pay their debt.• Responding to customer queries.

Sri Lanka

• Set daily/weekly/monthly objectives and communicate them to employees• Organize workflow by assigning responsibilities and preparing schedules• Oversee and coach employees• Ensure the safe use of equipment and schedule regular maintenance• Check production output according to specifications• Submit reports on performance and progress• Identify issues in efficiency and suggest improvements• Train new employees on how to safely use machinery and follow procedures

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Education record