Responsible for leading and managing LMS to support employee learning and development across all areas of HammondCare and ensure exceptional experience for LMS users.

@ ICAN (Institute of Corporate Advancement at NetSol)

PeopleSoft Campus Solution (ERP) Support Lead- Maintain a high level of customer satisfaction through professional communication and consistent and timely follow up.- Manage support activities from initial report and documentation through resolution.- Manage resources to effectively resolve support projects, tasks and tickets- Identify, recreate, research, prioritize and resolve PeopleSoft Campus Solution product issues; documenting knowledge gained.- Monitor and respond to phone, email, chat or web cases for new and existing customers- Demonstrate product functions and features to customers either in person or remotely

Courses Taught- Business Computing - Event Driven Programming (Visual Basic)

Working on the project "Intelligent fault & Performance Management in Telecommunication Networks"

Focused on Following Areas• Machine Learning• Game Development and Design• Computer Vision• Operations Research and Case Based Reasoning (Artificial Intelligence)

Courses Taught- Computer programming

Worked as a Materials Management Consultant for SAP ERP implemented for the 4 business of Akzonobel Pakistan.SAP ERP LIFECYCLE IMPLEMENTATION:Worked as a junior Material Management Module consultant in SAP ERP implementation in Akzonobel Paints Pakistan. The task involved the following phases- As Is Processes documentation- To be Processes documentation- Blue Printing - Implementation of the processes- Realization phase/Testing- Trainings of the end/key users- Go Live

Project: Business Process ManagementCarried out quality assurance for Motorola's Processes in BPM.