Saheed Ibrahim Email and Phone Number

Responsible for the strategic design, implementation, and support of network and security infrastructure within PAN-African countries.• Implement and manage network and firewall infrastructure utilizing Cisco, Palo Alto, Fortinet, Aruba, Huawei, and Juniper equipment, while proactively monitoring for issues and providing redundant solutions.• Ensure network reliability and efficiency through expert support of protocols such as SD-WAN, TCP/IP, IPsec, DMVPN, GRE, HSRP, VRRP, MPLS, BGP, OSPF, and EIGRP, achieve and maintain a network uptime of 98.5% leveraging on automation for improved operational efficiency.• Proficient in the installation, configuration, and maintenance of a diverse range of Wi-Fi access points and devices, including Ucopia, FortiAP, Aruba central, Meraki, and Cisco WLAN controllers.• Develop and implement comprehensive network and cloud security strategies including patches aligned with organizational goals and help ensure high-performance levels and with documentations up to date.• Expertise in network management platforms such as Cisco Prime, endpoint management and solutions like Microsoft Intune, and security tools including Sentinel, Sophos NDR and MDR, Forti EMS, Forti-NAC, LDAP, Authenticator and ZTNA.• Design, deploy, and manage security solutions for Azure landing zone project.• Create BOM for new, faulty, EOL network devices and facilitate Change Management requests and execution according to SOP or MOP• Generate comprehensive monthly network availability reports and coordinate license renewals and related matters with OEMs.

• Managed and maintained OLT, ONU, GPON, and P2P (Fiber Radio) devices including firewalls, intrusion detection/prevention systems (IDS/IPS), and other security measures to protect against unauthorized access and cyber threats• Led troubleshooting and support efforts for BGP, OSPF, IS-IS, EIGRP, and RIP networks, optimizing operational efficiency and ensuring backup routes for all backhauls to enhance customer satisfaction and user experience.• Monitored and resolved issues related to security incidents, breaches, IP Access, IP Transit, VoIP, L3VPN, L2VPN, conducting thorough investigations and implementing corrective actions.• Supervised the deployment and maintenance of network equipment from Ceragon, Ubiquiti, Dragonwave, Exalt, Aviat, and firewalls including Fortigate, Sophos, and Cyberoam.• Directed troubleshooting efforts for network security management components, including POPs, fiber-optic connections, backhauls, and Ethernet cabling ensuring optimization of security solutions.• Provided remote support to engineers and customers, ensuring effective and timely issue resolution while staying updated with the latest security trends, threats, and technologies to continuously improve network security posture and recommend proactive measures

• Led the management and maintenance of firewalls, core routing and switching infrastructure between Points of Presence (POPs) and backhauls.• Directed the implementation of firewalls, routing protocols, including ISIS, RIP, OSPF, BGP, IDPS and MPLS, as well as site-to-site and remote access VPNs tailored to business needs.• Designed and implemented comprehensive network architectures covering Layer 2/3 environments, IP configurations, QoS, and robust security frameworks.• Applied deep expertise in network security infrastructure (firewalls, routers, switches, proxy servers, WAN accelerators, DNS, VACL, DHCP, IDPS) to optimize network security performance, ensuring efficient data flow and minimal latency.• Provided technical leadership and mentorship to engineering teams, promoting knowledge sharing and driving innovation in network security solutions.• Projected future network needs and developed scalable architectures to support organizational growth and evolving business demands.• Created and executed strategies for network security restoration during major outages, breaches ensuring business continuity with minimal downtime.• Performed regular security audits to assess the effectiveness of existing measures and ensure adherence to NIST and ISO 27001 standards.

• Managed vendor activities and maintained both new and existing vendor relationships.• Identified suitable vendors, negotiated with vendors to secure the best prices for products and services, and ensure that vendors fulfilled their contractual obligations.• Conducted research on available vendors to determine which vendors offer the best pricing and quality of service.• Continually monitored service trends to determine which vendor is underperforming and discontinue to maintain customer service satisfaction.• Arranged performance review meetings with vendors and customers regularly

• Monitored network service performance metrics and generated comprehensive performance reports for management.• Leveraged consultative frameworks to assess client network environments and develop tailored solution proposals.• Provided technical leadership and training to team members, aligning their efforts with departmental objectives.• Identified network performance bottlenecks and implemented strategies for optimization.• Served as a technical pre-sales lead on key RFPs, crafting compelling solutions to customer challenges.• Developed and maintained a knowledge base of network troubleshooting procedures to expedite issue resolution.

• Acted as a single point of contact for all users’ incidents, requests, and general communication on services.• Monitoring the performance of the integrated firewall solutions to ensure effectiveness and address any issues.• Restored normal service operation as quickly as possible in the case of disruption and follow up till the incident resolution life cycle.• Provided comprehensive Tier 1 and 2 technical support for network security challenges, specializing in VSAT, Microwave, APN, Fiber, and SIEM technologies.• Conducted in-depth analysis of network security issues, providing timely and effective solutions with actionable recommendations to ensure ongoing network resilience.• Enhanced customer relationships, meeting organizational, and operational objectives, and documentation of all incidents and user requests on Microsoft Dynamic CRM.

• Spearhead the deployment and configuration of advanced network infrastructure, including V-Sat, P2P Radios, firewalls, and routers.• Provide comprehensive training to team members on efficient development processes and best practices.• Actively participate in project implementation at client sites, ensuring seamless integration and optimal performance.• Proficiently monitor network traffic to detect and mitigate potential security threats.• Configure and maintain firewalls, VPNs, and security appliances to safeguard network operations.• Conduct thorough vulnerability assessments and implement effective remediation strategies.• Contribute to the development and enforcement of robust security policies and procedures.

• Installed and configured Esite, IPT Cabinets and Solar Panels, CCTV Cameras into the Telecom Site, and installation of Discovery Cabinet. X-connection and Integration of 2G/3G using TDM or IPRAN.• Installed and Configured Ericsson, Aviat, Harris, Huawei, and Alcatel Microwave Radio Links. Installed and carried out general troubleshooting of Wax Radios.• Successfully established a wireless network for effective communication.• Installed point-to-point microwave links for MTN Nigeria using Ericsson Mini link TN and Harris Scratex Eclipse.• Maintained up-to-date documentation of network design, operation, and procedure manuals.