Saheed Khan Email & Phone Number

Leeds, United Kingdom

 Supervisory responsibility for contractors communicating various work scopes, schedules including the installation, maintenance and testing of RTPI products & AFC electronic ticket machines throughout the UK.  Assessing priorities, allocating timescales distributing work according to priority and level of expertise required, monitoring targets, timing and progress in order to meet deadlines. Preparing commissioning reports on completed installations as well as on installation progress. Managing the installation of bus types for First West Yorkshire, Arriva Yorkshire, Centrebus and Transdev operators. Reporting on the progress/performance of AFC RTPI AVM Automated Fare Collection. Troubleshooting and repairing installed equipment, reviewing quality through audits and co-ordination of re-work needed. Delivering training to customers on VIX Technology products, assessing understanding and recognising individuals’ needs for further coaching and training to meet safety, quality and performance management objectives. Installing real time LED and LCD displays located in bus shelters and uploading software code onto vehicle, ticket machines /equipment. Reviewing and implementing quality control procedures through regular spot checking and providing constructive feedback. Preparing vehicle & bus shelter surveys, method statements and acting as the liaison between operational staff and VIX. Preparing FAST fault system and ensuring that activities/performance comply with SLAs. Responding promptly and effectively to changing circumstances. Remaining open and flexible towards working hours and travelling to meet the varying demands of the job including providing out of hours cover for critical Yorskhire sytem and Streetcar vehicle faults. Establishing a positive and productive site environment, accommodating the roles and needs of diverse teams to promote a cohesive team-based culture, maximising potential and enhancing performance

Leeds, United Kingdom

 Working alongside the Senior Engineer to provide a high-level of support to First West Yorkshire bus operators. Installing on-vehicle and on-street hardware including Traffic Light Priority equipment. Following work packs, schedules and procedures to perform planned/scheduled maintainace of on-vehicle, on-street and radio equipment. Maintaining quality standards and making sure that hardware faults are rectified within the Service Level Agreements. Monitoring day-to-day activities; reviewing work ensuring a high level of customer service/care. Supporting colleagues with constructive feedback, and highlighting areas of improvement.

Bradford, United Kingdom

 Remaining calm, composed and courteous when dealing with clients often in a distressed or aggressive frame of mind. Preparing letters, making visits and ensuring effect arrears management.  Delivering coaching and mentoring to colleagues regarding best practice and best approach.  Leading from the front by displaying excellent standards and service excellence. Maintaining excellent relationships with colleagues at all levels to facilitate quality work, effectiveness and efficiency.

West Yorkshire

 Installing communications and components ensuring that this is completed within quality/client specs. Troubleshooting, fault finding and resolving related issues. Adhering to internal service levels and providing extended support to peers. Working in hospitals building/installing telecoms and TV network. Installing and terminating multiple core cables.  Working with surface mounted truncking. Cooperating with other squads/disciplines to synchronise activities and enable timely completion. Keeping abreast of Health & Safety guidelines and ensuring all works are carried in accordance with these.

Kelly Communications, Custom Cable, MAP Electrics, Installation Engineer Sep 1999 to Jun 2003PACE Micro technology, Shipley, Electronics Engineer Sep 1993 to Sep 1999West Bowling Youth Association, Bradford, Voluntary Worker Oct 1991 to Sep 1999

City & Guilds Qualification

Level 2 Certificate in Fundamental Inspection, Test and Initial verification (C&G 2392-10) Level 3 Certificate in the Building Regulation.

G.C.S.E.

Maths, English, Business Studies, Sport Studies, Graphics & Communications