• Led, mentored and developed staff/talent to achieve their highest potential and professional goals which support the pharmacy’s overall strategies• Developed and implemented processes to leverage the latest technological and regulatory environments and included continuous process improvement initiatives• Established current and long-range objectives, plans and policies to support local and corporate quality initiatives.• Ensured that all organization activities and operations were executed in compliance with provincial and federal regulations and laws governing pharmacy operations and supported Quality Management Systems• Assisted in standardization of procedures and work instruction across all Canadian Calea Pharmacy operations.• Promoted and implemented processes that comply with International guidance documents.• Developed relationships with key customers such as the CCACs and hospital associated TPN program managers.• Developed procedures and controls to promote communication and adequate information flow.• Review operating results to ensure objectives are met.• Ensured that the responsibilities, expectations, and accountability of all direct subordinates are defined and understood• Provided pharmaceutical care and release of medications to patients ensuring the patient received the right medication at the right dose for the their medical conditions including provision of Medschecks and counsellingDesignated Member Drug Preparation Premises• Instrumental in the development of Drug Preparation Premises business model• Designed and oversaw construction of Health Canada approved Narcotics Security cage• Served as QPIC with respect to Health Canada Narcotics Regulations• Supervised all aseptic compounding activities• Strong knowledge of Standards and Guidelines with respect to aseptic compounding including USP<797>, NAPRA Standards and GMP• Lead for provincial and regulatory audits including Health Canada and Ontario College of Pharmacists

• Managed effective provision of care in a multi-department structure through a team of Pharmacists and Pharmacy Technicians. Services include Dispensary, Infusion, Medication Management and Specialty Health Products• Responsible for Operations at two sites with unique service provision (Hamilton and Kitchener)• Developed and implemented Policy and Procedure for maintenance of Accreditation Canada Certification and ISO 9001:2000 • Instrumental in the development and presentation of the Request for Proposals for CCAC contracts and Private Contracts• Actively involved in the identification and development of business opportunities.• Scheduling of Pharmacists to provide best possible care to patients• Developed proposals for the creation of a comprehensive MedsCheck program and the introduction of the Registered Pharmacy Technician Role.• Attended a variety of meetings representing Marchese Health Care to CCAC, community groups and Service Providers• Actively involved in provision of care as part of Operations team.• Developed a collaborative atmosphere through the facilitation of exchange of ideas and best practices.Pharmacist (Marchese Health Care-August 2008 to April 2011) • Involved in frontline care of patients including the provision of Medschecks, patient education, and clinical evaluation of patient profiles with the development of patient care plans.• Leadership role in the provision of Infusion services including assessment of procedures, development of policies, overseeing both intake and infusion personnel.• Developed a revised manual to train Pharmacists more comprehensively and as a reference for the department.• As a member of a team, actively involved in the provision of pharmacy services in medication packaging and specialty medications such as biological medications and compounds.• Attended weekly rounds at local Hospice to improve quality of life issues surrounding medicinal end of life care.

• Provided superior patient care through the development and implementation of programs such as personal interviews, therapeutic drug monitoring and patient education.• Developed and presented educational seminars in Diabetes Care, Parkinson’s Disease and Seniors Medication Program.• Prepared and executed a comprehensive business plan to maximize the potential of both the staff and location.• Promoted an atmosphere of teamwork and positivity through activities such as team building, positive re-enforcement and development of staff.• Assisted in front-store planning to maximize profitability.• Responsible for scheduling and staffing of location to provide high level of customer service.• Ensured location met with all regulatory requirements of the Ontario College of Pharmacists.• Provided timely evaluation of staff as well as yearly appraisal which were instrumental in development of staff skills.• Analysis of information and trends to address issues or concerns in a timely manner