Here's a summary highlighting work experience with Office 365:Highly experienced IT professional with 3+ years of expertise in implementing, managing, and supporting Office 365 solutions. Proven track record of success in:- Deploying and managing Office 365 tenants, including migration from on-premises environments- Configuring and troubleshooting Exchange Online, SharePoint Online, and Teams- Implementing and managing Azure Active Directory (AAD) and Microsoft Intune- Developing and delivering training programs for end-users on Office 365 applications- Ensuring compliance with security and governance standards- Collaborating with stakeholders to design and implement custom solutions_Key Achievements:_- Successfully migrated 2,000+ users to Office 365, resulting in improved collaboration and reduced IT costs- Designed and implemented a SharePoint Online intranet, increasing employee engagement by 25%- Developed and implemented a Teams governance plan, ensuring compliance with organizational policies_Technical Skills:_- Office 365, Exchange Online, SharePoint Online, Teams, Azure Active Directory, Microsoft Intune, Migration, Deployment, Configuration, Troubleshooting, Training, Governance, Compliance
Dolphinox Technology
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System EngineerDolphinox Technology Jul 2021 - PresentBhopal, Madhya Pradesh, IndiaFrontline Microsoft Support Engineer supporting Microsoft O365 Product specifically Microsoft Exchange, Teams, OneDrive, SharePoint, Billing and subscriptions related issue using RAVE and DFM tool to monitor the queue.• Debugging Issues through Network & Fiddler logs, reproducing the P4 issues and ICM issues in Test • M365 Platform related engineering work (mainly focused Microsoft Roadmaps, Provisioning lifecycle management, M365 license assignment, service delivery and… Show more Frontline Microsoft Support Engineer supporting Microsoft O365 Product specifically Microsoft Exchange, Teams, OneDrive, SharePoint, Billing and subscriptions related issue using RAVE and DFM tool to monitor the queue.• Debugging Issues through Network & Fiddler logs, reproducing the P4 issues and ICM issues in Test • M365 Platform related engineering work (mainly focused Microsoft Roadmaps, Provisioning lifecycle management, M365 license assignment, service delivery and management, incident/problem triage of managed services)• Administering Power Platform (any of the following: Power Automate, Power BI, Power Apps).• Working with other M365 service engineers (SPO, Teams, ODB, Exchange) and operations staff to test, implement and transition new services, or upgrades to existing core foundational services in the M365 space• Support for the various existing services such as end user Mailbox provisioning, M365 identity integration, environment management, Azure AD Group Based licensing, Microsoft 365 Groups, Native Guest Access via Sensitivity Labels• Provide input and recommendations on areas of service improvement both from a technical point of view, but also from a process perspective. Show less
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Desktop EngineerEvision Technoserve Bengaluru Jul 2020 - Jun 2021Noida, Uttar Pradesh, India• Support on Microsoft Windows Server 2008 and 2012 R2, Provide L1 and L2 support to 150 userson windows platform, Active directory, DNS, DHCP, WDS, WSUS, VPN, DC, SLA, and Group Policy.• Support on hardware, operating system, network connectivity, antivirus, and manage &troubleshoot network related issue, Install, configure, and maintain printers (network and local) ofXerox.• Configure and troubleshoot email related issue of MS Outlook, Configuring related hardware.•… Show more • Support on Microsoft Windows Server 2008 and 2012 R2, Provide L1 and L2 support to 150 userson windows platform, Active directory, DNS, DHCP, WDS, WSUS, VPN, DC, SLA, and Group Policy.• Support on hardware, operating system, network connectivity, antivirus, and manage &troubleshoot network related issue, Install, configure, and maintain printers (network and local) ofXerox.• Configure and troubleshoot email related issue of MS Outlook, Configuring related hardware.• Coordinate and manage relationships with vendors that provide hardware, network, and othersupport Show less
Saheem Raza Education Details
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Political Science And Government
Frequently Asked Questions about Saheem Raza
What company does Saheem Raza work for?
Saheem Raza works for Dolphinox Technology
What is Saheem Raza's role at the current company?
Saheem Raza's current role is Microsoft Support Engineer @ Dolphinox Technology | Microsoft Office 365, Azure AD, Exchange Online, Teams, Sharepoint.
What schools did Saheem Raza attend?
Saheem Raza attended University Of Delhi.
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