• Serve as the primary liaison between employees and upper management, addressing administrative concerns and facilitating smooth communication. • Develop and implement policies to foster positive and productive interactions between administrative staff and other departments. • Streamline workplace operations by organizing administrative processes to enhance workflow efficiency. • Assist managers in preparing annual budgets and compiling detailed reports. • Oversee budget planning and development for the department, ensuring financial efficiency and alignment with company goals.

• Act as the main liaison between staff and upper management, addressing administrative issues and facilitating clear and effective communication across the organization. • Develop and implement policies that promote collaboration and efficiency between administrative staff and other departments to ensure seamless operations. • Streamline office processes by organizing and refining administrative procedures to enhance workflow and improve productivity. • Support managers in preparing and compiling detailed reports for annual budget planning, ensuring alignment with organizational goals. • Oversee departmental budget planning and development, ensuring financial resources are managed efficiently and effectively to support company objectives.

• Acting as a liaison between the employees and upper management when it comes to administrative issues.• Developing and promoting policies that ensure positive interaction between administrative staff and other personnel.• Organizing the workplace so that the workflow is streamlined.• Assisting managers in compiling annual budget information and reports.• Overseeing department budget planning and development

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.• Monitor inventory of office supplies and the purchasing of new materials with attention to budgetary constraints.• Monitor costs and expenses to assist in budget preparation.• Oversee facilities services, maintenance activities and tradespersons.

• Supervised a team of administrative and clerical personnel, ensured job expectations are communicated, results are appraised, and secretarial services were scheduled. • Assisted in business development by creating presentations, cost proposals, and responded to RFPs while adhering to legal requirements. • Engaged with clients on trademark registrations, enforcement, copyright, IP audits, and compliance. • Collaborated with stakeholders to document project scope, deliverables, goals, risks, and resources. • Oversaw financial objectives through billing and collection activities, variance analysis, and corrective actions. • Implemented policies by establishing standards, measuring results, and making necessary adjustments. • Provided staff training, coaching, and career development to drive operational improvement.

• Delivered secretarial support to the Partners and Head of Departments of Intellectual Property practice.• Communicated with attorneys, agents, government officials and liaison with court clerks, litigator by arranging notarization and legalization of mission critical documentation (POA, settlement agreements, undertakings, cease and desist letters, legal notices, etc.)• Provided historical reference by defining procedures for document filing, retention, protection, retrieval, transfer, and disposal of records.• Organized travel authorizations, accommodations, and conference registrations.

• Provided administrative support to ensure efficient operations for the General Manager while working closely with a team of 20 Country Heads on strategic and operational functions within the assigned cluster.• Enhanced corporation reputation by accepting ownership for accomplishing new and different requests while exploring opportunities to add value to job accomplishments.• Completed operational requirements by scheduling and executing administrative projects such as document filing, typing, copying, binding, scanning etc., and expediting work results.• Organized work by reading and routing correspondence; collected information; and initiated actions.• Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.• Answers internal and external queries, resolved problems, and maintained customer satisfaction by providing problem-solving resources.• Maintained management confidence and protected operations by keeping information confidential.• Collaborated with internal marketing, supply chain & operations team to organize and execute office events and conferences, including town halls and team bonding activities.• Made travel arrangements such as booking flights, cars, and hotel or restaurant reservations.

• Oversaw business operations, delegated tasks to supervisors and resolved problems that occur on their shift.• Implemented, disseminated, and administered operations strategies and objectives to ensure the achievement of the division and company’s goals and objectives.• Prepared analysis of performance including financial and productivity data for area and makes the appropriate changes in strategies, goals, and objectives.• Formulated location-specific and area quality goals and action plans to achieve quality standards.• Warranted compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care.• Ensured all employees receive the appropriate training and education according to policies and procedures including ongoing compliance training.• Guaranteed a safe, secure, and well-maintained facility that meets environmental, health, and security standards.