Sahfa Khan Email & Phone Number

Demonstrated a high level of communication skills and front-line customer service by greeting and engaging customers and providing program information and program availability with a strong focus on customers’ needs and wants.Balanced and verified daily revenue and completed administrative paperwork and reports. Improved communication with external vendors by implementing a standardized system for scheduling and tracking services, resulting in a 10% reduction in service disruptions.

Communicating with students, faculty and industry professionals in a professional conduct while maintaining connections with professionals over the long-term; Presenting to and messaging sponsors, speakers and other connections and arranging speakers for events.

Responsible for being the voice of the vulnerable members of society - particularly members of the LGBTQ+ and women - and ensuring their concerns are addressed.Devise ways of reaching those who could use the organization’s assistance and offer the help needed.Ensure all events and projects are inclusive and demonstrate diversity.Get input from different vulnerable groups, and past experiences and advocacy stories on the RWIL website/social media; Work with President on the development, implementation, and maintenance of RWIL’s scholarship.

Toronto, Ontario, Canada

Fit for Business is a program designed for first-year students at the Ted Rogers School of Management to build community within "TedPacks" and enable student success. Each group consists of 45 students with one to two TedPack leaders. As a TedPack leader, I hold a student leadership role where I: - Facilitate and organize virtual/in-person socials and study sessions to enable strong relationships and student engagement - Participate in weekly check-ins with other TedPack leaders- Enhance leadership, communication and professionalism through skills development sessions - Communicate important information about upcoming events to my TedPack

Manage day-to-day functions of the store. Responsible for day-to-day help desk operations including payroll, visual plan of the store, and timely resolution, as well as technical support to 20+ staff. Improved customer shopping experience by utilizing product knowledge to provide personalized recommendations that lead to increased revenue.