Sahib Othi Email & Phone Number

Bristow, Va, Us

District Heights, Maryland, United States

Performed troubleshooting, diagnosis and resolution of software and system issues. Set-up and administered network routers, switches and firewall. Installed and updated workstation operating systems and applications. Applied security patches to workstations and laptops. Performed configuration and maintenance of printers, facsimile machine, and monitors. Provided helpdesk support to end users.

Helped customers with locating items throughout the store. Made sure customers got through the checkout process as quickly and efficiently as possible. Answered any questions customers had. Was able to quickly learn how to use a cash register and find items with a barcode scanner. Helped co-workers by bagging groceries whenever I had the chance. Improved my communication skills and problem-solving skills working with customers.