• Assisted in developing and implementing IT risk management strategies for provincial and federalgovernment clients, focusing on ISO 27001 compliance and IT governance.• Conducted detailed risk assessments under ISO 27001: Annex A.8 – Asset Management, identifyingvulnerabilities within client IT systems and helping develop asset protection strategies.• Supported the development of policies and procedures aligned with IT governance, risk, and compliance (GRC) frameworks, contributing to the overall security and risk posture of the organization.• Participated in client-facing meetings, delivering risk assessment reports and supporting theimplementation of risk mitigation strategies to ensure compliance with provincial and federal regulations.• Managed IT security incidents in real-time, coordinating incident response protocols with internal teams and external vendors to ensure timely and secure resolutions.• Assisted with the design of disaster recovery and business continuity plans, ensuring resilience andcompliance with IT governance standards for government clients.

● Managed firewall configuration and intrusion detection/prevention systems (IDS/IPS), ensuring theorganization’s network infrastructure was protected against unauthorized access.● Performed security audits and compliance assessments in accordance with industry standards such asISO 27001, NIST, and GDPR, ensuring alignment with regulatory and organizational security policies.● Conducted phishing simulations and cyber awareness training to educate end users about cybersecurityrisks and reduce the threat of social engineering attacks.● Regularly performed forensic analysis of compromised systems using tools like Wireshark, FTK, andAutopsy, documenting findings for internal reports and external regulatory bodies.

• Supported the Store Manager in team management by leading a team of sales associates to achieve store objectives, including sales and profit goals, recruiting, performance management, inventory management, employee training activities, and assisting customers while gaining valuable supervisory experience in a similar to retail environment• Assisted in maintaining daily store operations by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling• Provided exceptional customer service and assisted in creating a shopping experience that encouraged positive customer connections and loyalty by effectively multitasking• Demonstrated strong organizational and leadership skills by effectively managing closing procedures, assigning tasks to team members, ensuring timely completion of tasks, and conducting final checks to ensure a clean and organized store for the next day's operation.• Employed strong communication skills by effectively with the Store Manager and District Manager to ensure the store was meeting company expectations and objectives