• Supervising the end-to-end onboarding procedure for new customers, encompassing planning, connectivity, security, issue resolution, bandwidth analysis, and customer support • Design in-house tools to enhance accuracy and workflow efficiency. • Actively participate in design reviews, code walkthroughs, and develop effective test strategies. • By actively participating in the review of test plans and execution reports, as well as contributing to defect triage meetings, I have made… Show more • Supervising the end-to-end onboarding procedure for new customers, encompassing planning, connectivity, security, issue resolution, bandwidth analysis, and customer support • Design in-house tools to enhance accuracy and workflow efficiency. • Actively participate in design reviews, code walkthroughs, and develop effective test strategies. • By actively participating in the review of test plans and execution reports, as well as contributing to defect triage meetings, I have made significant contributions to enhancing team efficiency. Through these efforts, I have achieved an 80% automation rate for previously manual tasks, elevated product quality, and successfully lowered human error rates by 70% through the promotion of documenting reusable Method of Procedures (MoPs).• Revamping a live product to create an enhanced solution, resulting in an increase in usability and significantly improving the product's sustainability.• Strategically defining process flows and structures to enhance the release cycle's efficiency and seamlessness, leading to a substantial boost in the overall stability of the QA workflow.• Guiding cross-functional teams in mastering our product, resulting in more effective bug management. This effort led to a remarkable reduction in bug count and a notable improvement in bug quality.• Established crucial performance indicators to gain deeper customer insights, proactively improve product quality, optimize budgeting decisions, reduce costs, and guide engagement in licenses and partner agreements.• Engaged in in-depth discussions with customers to comprehensively grasp their business and technical requirements. Show less

• Demonstrated hands-on expertise in test automation, emphasizing strategic planning and design• Designed in-house utilities that significantly enhanced analysis quality and reduced operational efforts, exemplifying a proactive and impactful approach to problem-solving.• Proactively led discussions with stakeholders, customers, and architects to define feature lists• Actively contributed to the improvement of testing processes, demonstrating a continuous focus on enhancing product… Show more • Demonstrated hands-on expertise in test automation, emphasizing strategic planning and design• Designed in-house utilities that significantly enhanced analysis quality and reduced operational efforts, exemplifying a proactive and impactful approach to problem-solving.• Proactively led discussions with stakeholders, customers, and architects to define feature lists• Actively contributed to the improvement of testing processes, demonstrating a continuous focus on enhancing product quality and testing efficiency through innovative solutions and strategic input. Show less

• Integral member of the NCS5500 team, involved in designing test plans and strategies, demonstrating strategic technical acumen.• Defined intricate test cases and conducted meticulous manual testing, showcasing a keen eye for detail and a commitment to accuracy.• Displayed in-depth technical knowledge by understanding customer requirements and crafting test environments that closely mirrored customer scenarios, ensuring precise and impactful testing.• Skillfully documented test… Show more • Integral member of the NCS5500 team, involved in designing test plans and strategies, demonstrating strategic technical acumen.• Defined intricate test cases and conducted meticulous manual testing, showcasing a keen eye for detail and a commitment to accuracy.• Displayed in-depth technical knowledge by understanding customer requirements and crafting test environments that closely mirrored customer scenarios, ensuring precise and impactful testing.• Skillfully documented test procedures, results, and recommendations, contributing to a knowledge repository and facilitating improved testing practices.• Actively worked to enhance testing processes and bolster the quality of the product, showcasing a focus on continuous improvement and technical excellence Show less

> Domain team management.> SPOC for Customer and Stakeholders for that particular shift.> Managing the Team and maintaining proper communication between all.> Designing and configure network infrastructure for the server farm between Hyderabad and Bangalore.About Project : The OPS team (Operation Team) need to develop and deploy a new architecture for the IMS Academy (Infrastructure Management System Training Center). Majority of this project is to deploy a new… Show more > Domain team management.> SPOC for Customer and Stakeholders for that particular shift.> Managing the Team and maintaining proper communication between all.> Designing and configure network infrastructure for the server farm between Hyderabad and Bangalore.About Project : The OPS team (Operation Team) need to develop and deploy a new architecture for the IMS Academy (Infrastructure Management System Training Center). Majority of this project is to deploy a new and improved Server infrastructure.>Worked into operations as Server & System administrator.>Administrator of On-Site & Off-shore Network, Linux & Storage.>Worked on implementation of Cloud in our Academy. (Deployment of Server, Deployment of Network infrastructure, Worked with hypervisor (ESXi, Xen Hypervisor) ) Show less