Sahil Bajaj Email and Phone Number

1. Post graduate in Quality & operations from IMT Ghaziabad with a total work experience of 14+ years in various businesses like Payout Annuities, Retirement Products, Savings, Health Claims & Group Insurance.2. Monitoring overall functioning of the process, identifying improvement opportunities and implementing adequate measures to maximize customer satisfaction3. Preparing MIS reports as per SLA with a view to apprise management of the process operations and assist in critical decision-making process4. Assessing the customer feedback, evaluating areas of improvement & providing critical feedback to the associates on improvement and achieving higher customer satisfaction