Sahil Devgan Email & Phone Number

Toronto, Ontario, Canada

• Working on all components of Cable Access Network (Coax and fiber)
• Installing equipment (actives, passives, cables, connectors, support structures, powerSupplies
• Setting up actives (nodes, trunks, line extenders) to proper specs (RF and power) andaligning/ sweeping network
• Installation and maintenance of power supplies (modules, batteries, monitoring tools,Modems
• Splicing and tracing fibers for new builds and troubleshooting/repairing fiber issues
• Working on aerial, buried plants, as well as in apartment buildings and confined spaces

Ontario, Canada

• Delivering a positive Customer experience by following the club’s employee handbook, policies, and procedures as well as establishing meaningful connections
• Oversee and ensure standards of cleanliness, tidiness, and hygiene are maintained
• Possessing technical knowledge of the point-of-sale system, and taking feedback from the guests
• In-depth understanding of food and beverage preparation and presentation
• Utilizing upselling techniques to increase sales and benefit the business
• Demonstrating teamwork, sincerity, helpfulness, and courtesy

Ontario, Canada

• Demonstrated exceptional leadership skills by upholding core values and leading team members effectively, ensuring quality service and adherence to standards
• Consistently coached team members to address potential issues and achieve smooth operation and high profitability, driving teamwork and results
• Trained employees in delivering outstanding food and beverage service while fostering authentic engagement, enhancing guest experiences and satisfaction
• Acted as a problem solver and supportive team player, utilizing multitasking and communication abilities to resolve challenges, ensuring efficient operations
• Displayed passion for guest experience by maintaining exceptional menu and product knowledge, contributing to guest satisfaction and repeat business

Maldives

• Managed In Villa Dining calls, facilitated guest orders, and liaised effectively with colleagues, showcasing strong interpersonal and communication skills to ensure guest satisfaction.
• Supervised the setup, execution, and breakdown of hotel meeting and banquet rooms to ensure seamless events, demonstrating organizational and teamwork abilities, and adherence to standards.
• Actively participated in daily management meetings to contribute to operational enhancements, showcasing a proactive approach to problem-solving, collaboration, and regulation compliance.
• Maintained proper equipment storage and security protocols to safeguard assets, contributing to risk management practices and asset protection.
• Provided prompt and accurate responses to guest inquiries, delivering exceptional service and contributing to a positive guest experience and reputation.

Jaipur, Rajasthan, India

• Coordinate over 50 successful weddings with the internal team of 3 and external business stakeholders to ensure event success and excellent customer satisfaction through teamwork.
• Manage logistics for events with up to 500 attendees, achieving 10% cost savings through vendor negotiations and proactive engagement all while prioritizing Building Customer Relationships.
• Handle client inquiries on venues, decor, catering, audiovisual, and MC services and maintain strong vendor relationships in an organized manner.
• Streamlined vendor communication and negotiation processes, resulting in a 20% reduction in response time and a 15% increase in cost savings for event services.

Event Management, Hospitality, 4.2

Postgraduate Degree, Hotel Resort And Restaurant Management, 4.1

Activities and Societies: President of Art birds club at CCSAI

Bachelor'S Degree, Hotel Management And Catering Technology, 9.2

Activities and Societies: •Second position in Mocktail making Competition held at Lovely Professional University in May 2018 •Participated.