Sahil Rahaman Email and Phone Number

With nearly five years of experience, I have built a strong foundation in customer support, healthcare escalation, and ERP implementation. My career began with over two years at Amazon and DoorDash, where I excelled in service excellence, issue resolution, and managing high-volume interactions. This experience led to a role as an Escalation Associate in U.S. healthcare, specializing in medical record retrieval, HIPAA compliance, and high-priority case management. Currently, as an Implementation Consultant for almost a year, I manage diverse projects and provide ERP system training to clients, overseeing deployments and optimizing system functionalities. This combination of skills enables me to deliver exceptional service and enhance operational efficiency.