At Iota Analytics we’re bringing together the very best of tech and consulting to serve law firms, legal counsels and intellectual property managers. Our services span eDiscovery and Document Review, Intellectual Asset Management, and Legal-tech.Through project Noesis, we’re building a curated patent data engine that brings together patent, litigation and market data for insights that help make better IP investment, development and protection decisions.

Product Management (eDiscovery, Forensics, Data Retention, Incident & Breach)Product Development: Performing all product activities from Ideation – Designing – Prototype – Client interviews - Technology infusion – Documentation - User Story – Internal Demo, Product Beta Testing – Feedback Incorporation - product launches, and marketing strategy.UI/UX: Designing the wireframe and outlining the raw design with the best components available in the market, creating a UI shelf life of more than 6-8 years. Planning: Using JIRA & Monday Board to maintain all backlogs, sprint planning, issue tracking, and assignment of these to the development team. Ensuring the customers are heard and bugs are resolved in coming sprints, releasing via HOT fix or regular patchwork, depending on its gravity. Internal Communications: Meeting regularly with the Dev and QA on the open backlogs. Regular Scrum meetings are making sure the new developments are as per industry standards. The new churns are rolled and explained to Dev & QA.External Communications: Growing client achievements by making them more successful with regular contacts and working on their concerns and working as a trifunctional team to achieve innovative ideas both internally and externally, understanding clients' pain points, and providing a solution to all.Analytics Reporting: Tracking and maintaining the progress reports, backlog handover reports to Dev and QA team, updating clients on their open requests via trackers and Top Management Level Reports giving Eagle eye view on the ongoing projects.Product Research: Market evaluation & Research on legal industry upcoming requirements, competitor analysis on products and services.

Managing client relationship and handling complex projects including collection, processing, reviewing and production of documents within the stipulated time period. Managing team of 10 members, to handle all kind of request from clients which includes Law firms, banks, review vendors, managed review teams.∞ Keeping track records of all kinds of request from client through JIRA and BUGZILLA (In house tools)∞ Assigning complex task through complex team BUGS, providing them instructions with client instructions∞ Handling complex request which includes:o Processing of documents o Background checks of documentso Building Scripts to complete multiple tasks o Building and Modifying search terms queryo Creating customized reports∞ Handling direct client communications through emails, calls, conferences. ∞ Posting all kinds of instructions which need to be taken care while perform tasks∞ Prioritizing urgent request and providing status of request with ETA. ∞ Providing 24X5 client services with proper staffing requirements.∞ Validating search terms over tool with correct use of Boolean operators and Proximities like AND, OR, NOT, w/n, *, ?, a/n, and many more∞ Analyzing large data sets using SQL Skills.∞ Coordinating with team members, with regular updates over complex request and providing training if required.∞ Providing regular feedbacks to team members and taking inputs to make operative workflow. ∞ Preparing weekly SLA/ETC reports for management and clients∞ Analysis of data, creating quality and preparing training materials for client and internal purpose.∞ Preparing Annual reports/ PPTs for client and internal purpose to check Quality, performance, consistency, ETA reports and other customized reports.

Dealing day to day with multiple clients for running search terms over different database on OmniX with complex criteria’s, and providing customized reports. Modifying erring out terms, with use of operators and proximities, provided by client and making compatibility with tool and providing desired results.∞ Troubleshooting litigation support application, distinguishing among software problems and user errors, and providing end user support.∞ Working with policies, protocols and standards setup by the company∞ Extensive use of excel sheets for matching, trimming, sorting, de-duplication of values, reporting, v-lookup, pivot tables, charts and more∞ Multi-level quality checks performed over work product before delivering to client to ensure it meets client specifications.∞ Running Complex searches and generating customized reports∞ Handing document collection, processing, review and production process from all stages.∞ Regular Audit of earlier work performed and analyzing the uniformity of work done. ∞ Background checks for the documents with history∞ Approachable to team at any point of time and helping them to complete the delegated task.∞ Documenting and making flowcharts for complex task and request.∞ Preparing presentation for the client according to their requirements.

∞ Performing multiple task over various E-discovery platforms like DocuMatrix, OmniX, Relativity, Attenex and more.∞ Performing analysis over pre/post review population and creating binders accordingly.∞ Creating coding channels for each level (review/QC), highlighting terms and applying conditions in coding channels.∞ Performing search terms analysis to pull out relevant documents and review them accordingly.∞ Preparing multi-level QC binders using search terms precision and recall rates. ∞ Training team over new tools with their functions and applicability.∞ Preparing Priv log excel sheets, applying redactions to the required documents.∞ Documenting and preparing flowcharts to perform complicated task.∞ Handling client request and requirements.