• Around 5 years of experience with demonstrated strengths in Automation and Manual QA as well as production application support(L1/L2), system integration involving Application Server, Database and storage• Sound knowledge of all phases of SDLC and Agile in the various domains• Very good experience writing SQL queries and performance tuning in Database queries • Hands-on experience on Unix commands and Shell scripting• Expertise in ITIL: Incident, Problem, Change, Release managements, Production support, Application Support, Customer services, ITRS Configuration-Maintenance, Job Scheduling-Monitoring, generating reports and dashboards using MS Excel. Extensive experience in Managing Incident recovery and detailed root case analysis• Provided quality customer service through outbound calls and challenged to provide timely resolutions to support mission-critical application users.• Performed multitasking activities by generating reports, assigning tickets, managed ticketing queues, monitored queues in service now incident management tool.• Experience working with Manual and Automation testing• Very good knowledge of Java programming.• Perform testing and diagnostic on products such as iPhone, Air pods and iPad using appropriate tools• Documentation of various test cases and services• Experience to resolve production issues in timely manner and provide permanent solution to make production system reliable• Involved in application releases, from development, testing and deployment into production• Log monitoring using Kibana and performance matrix monitoring• Actively participate in release and change management process• Experience using ServiceNow, JIRA and other monitoring tools such ITRS• Keeping record of configuration changes and scheduling application updates..• Documenting processes and monitoring application performance metrics.• Strong research and investigative skills, quickly pickup new technologies, troubleshoot technical problems and find solutions• Strength includes strong communication skill, teamwork, quick learner and interpersonal skills• Responsible for proper functioning of existing applications and infrastructure
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Game QaStreamsix Sep 2022 - PresentToronto, Ontario, Canada- Made custom Unity builds using AltTester for longevity testing- Designed framework for web automation testing using Selenium with Python- Performed Upstream testing and analysis to prevent bugs from entering the integrated game code- Executed test plans that test a product from end-to-end- Executed test routines for integration, system, load and performance testing using shell scripts- Performed Regression Testing, Smoke/Sanity Testing, Race Condition Testing, Re-Testing on various games/game servers.- Collaborate with stakeholders, regulators and external-facing teams to understand functional requirements and develop test automation solutions.- Understand and analyzed Business, Functional, Technical and UI (User Interface) requirements of the project/release.- Escalated issues on timely manner to management.- Executed test scripts, documenting the actual results and defects. -
Game QaTimeplay Apr 2022 - Aug 2022Toronto, Ontario, Canada- Performed Upstream testing and analysis to prevent bugs from entering the integrated game code- Executed test plans that test a product from end-to-end- Executed test routines for integration, system, load and performance testing using shell scripts- Performed Regression Testing, Smoke/Sanity Testing, Race Condition Testing, Re-Testing on various games/game servers.- Collaborate with stakeholders, regulators and external-facing teams to understand functional requirements and develop test automation solutions.- Understand and analyze Business, Functional, Technical and UI (User Interface) requirements of the project/release.- Escalated issues on timely manner to management.- Executed of test scripts, documenting the actual results and defects.- Designed/Managed automation framework for web testing using Selenium with Java -
Qa AnalystMorneau Shepell May 2019 - Apr 2022- Analyzed user requirements, scenarios, and business rules and attended periodic meetings for changes in the application.- Monitored performance dashboards, ITRS, alert mails for fail over and disaster prevention.- Provided 24x7 Tier 3 rotating on-call support to prevent system defects or outages in production environment and operations.- Performed multitasking activities by generating reports, assigning tickets, managed ticketing queues, monitored queues in service now incident management tool.- Writing MySQL Query, Store Procedure as per requirement of the clients.- Writing Shell Scripts for Automating monitoring tools- Escalated issues as needed and maintained communication with customer and technical teams.- Involved in Manual Testing to check the basic functionality of the modules under test.- Involved in Automation Testing using Selenium and TestNG- Prepared test plans and test cases to test application functionality.- Responsible for Smoke testing, Regression testing, Integration testing and System testing. - Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan. - Co-ordinated review meetings to resolve bug related issues with the developers.- Making complex, logical and result-oriented detailed investigation decisions to resolve the disputes -
Application Support AnalystMoxasoft Software Solution May 2016 - Dec 2017- Managing Application and providing support to clients for technical issue.- Responsible for monitoring and responding to open tickets submitted through an incident management system Managing Java and Frontend based application and providing support to the platform.- Implemented job scheduling and managed files using crontab, coordinated change, alert, endpoint, and release management for periodic software releases/patches/rollouts.- Lead and coordinate a cross-functional Team during system outages; configured, integrated, and maintained web servers and modified scripts in code level to enhance quality assurance.- Responsible for monitoring and responding to open tickets submitted through an incident management system- Experience in working with different time zone and handover process.- Provide release management/configuration management-related input to Application Development and QA teams from test cycles to production.- Performing compliance check and services check.- Involved in monitoring system logs monitoring using ITRS- Very good experience using ServiceNow, JIRA and other monitoring tools- Working closely with development team as well as the vendor to make sure and address the issue on time- Involved on configuration management on the production as per the requirement of the business and development team
Sahil B Education Details
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3.70/5
Frequently Asked Questions about Sahil B
What company does Sahil B work for?
Sahil B works for Streamsix
What is Sahil B's role at the current company?
Sahil B's current role is Game QA.
What schools did Sahil B attend?
Sahil B attended Durham College, Gujarat Technological University, Ahmedbabd.
Not the Sahil B you were looking for?
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Sahil Kainth (B.Eng,EIT)
Toronto, On -
Sahil Verma, MBA, B.Eng.- CSP
Regional Account Manager At Tiremaster | Certified Sales ProfessionalGreater Toronto Area, Canada
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