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Sahil Mungar Email & Phone Number
Transformation | Strategy | CX | Operations | Contact Center | Digital
at
atmaal
1 work email found
@fnb.co.za
3 phones found area 711 and 087
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Transformation | Strategy | CX | Operations | Contact Center | Digital
Location
Riyadh, Saudi Arabia
Company size
Who is Sahil Mungar? Overview
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Quick answer
Sahil Mungar is listed as Transformation | Strategy | CX | Operations | Contact Center | Digital at atmaal, a with 1139 employees, based in Riyadh, Saudi Arabia. AeroLeads shows a work email signal at fnb.co.za, phone signal with area code 711, 087, and a matched LinkedIn profile for Sahil Mungar.
Sahil Mungar previously worked as Chief Performance Officer at Atmaal and Chief Strategy Officer at Atmaal. Sahil Mungar holds Executive Education, Design Thinking And Innovation from Harvard Business School Online.
Company email context
Email format at atmaal
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{first_initial}{last}@fnb.co.za
86% confidence
AeroLeads found 1 current-domain work email signal for Sahil Mungar. Compare company email patterns before reaching out.
Profile bio
About Sahil Mungar
Atmaal's growth and service excellence in BPO activities is my current focus, where the integration of AI solutions and transformative strategies are shaping customer experiences and operational efficiency. The team and I have been pivotal in the customer engagement platform's evolution, ensuring a seamless omni-channel experience that champions both innovation and performance.With a proven track record in client relationship management and a dedication to the institutionalization of best-in-class BPO practices, our work has substantially increased productivity and net income. The strategic direction forged for atmaal's delivery centers reflects our commitment to excellence, with a particular emphasis on analytics and performance management.
Listed skills include Mobile Devices, Product Management, Management, Business Analysis, and 18 others.
Current workplace
Sahil Mungar's current company
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Atmaal
9 roles
Sahil Mungar work experience
A career timeline built from the work history available for this profile.
Chief Performance Officer
CurrentResponsible for the growth, monitoring, control and governance of Atmaal’s BPO activities. The group focuses on the key performance indicators of the business and oversees the Delivery centers’ activities that comprises of Contact Center, Financial Operations, Business Operations, Automation and Staffing Solutions.The Performance group is comprised of Account Management, Process Engineering, Data & Analytics, Project Management, Quality Management and Workforce Management.
Nov 2024 - Present
Chief Strategy Officer
Responsible for Business Development, Process Engineering, Client Engagement, Change Management, Transformation, Customer Experience transformation. Responsibilities: - Client relationship management (operational and strategic) - Institutionalization of BPO practices - Customer Experience transformation projects- AI and GenAI solutions - Productivity and Profitability of Operations- Strategy Formulation of BPO services- Contact center transformation yielding performance turnaround- Analytics and Performance Management- Project Management
May 2022 - Nov 2024
Business Architect Head - Connectme
- Customer Engagement platform transformation for the FirstRand Group covering Private, Consumer, Business, Corporate, Institutional and Asset Finance businesses- Leader of product management for Contact Center and Operations- Digital integration of contact center and relationship management channels though omni-channel capabilities delivered securely in-app for chat, voice, video and mail.
Oct 2021 - May 2022
Chief Operating Officer - Fnb Connect To Customer
- Optimization and transformation of services leading to volume reductions and cost savings- Implementation of voice and chatbots to reduce call volumes by 20%- Implemented Speech and Text Analytics to gain deeper understanding of client requests and improvements on performance metrics.- Changed the operating model to synergize Private, Consumer and Business Banking contact centers, branches, and relationship banking across retail & business customer segments
Jul 2017 - Sep 2021
Head Of Marketing - Fnb Digital Banking
- Banking App user growth and migration from traditional banking channels - Digital Marketing management and integrations - Collaborated to pivot the brand strategy to a digital-first bank - Led sales growth through digital channel marketing and sales- Media Spokesperson for Digital Banking
Jan 2015 - Jun 2017
Product Manager - Fnb Digital Banking
Jul 2010 - Dec 2014
Project Manager - Fnb Digital Banking
Apr 2009 - Jun 2010
Project Engineer
Feb 2007 - Mar 2009
4 education records
Sahil Mungar education
Executive Education, Design Thinking And Innovation
Harvard Business School Online
Executive Education, Digital Transformation
Mit Sloan Executive Education
Master Of Business Administration - Mba
Wits Business School
Bachelor Of Engineering - Be, Electronic
University Of Kwazulu-Natal
FAQ
Frequently asked questions about Sahil Mungar
Quick answers generated from the profile data available on this page.
What company does Sahil Mungar work for?
Sahil Mungar works for atmaal.
What is Sahil Mungar's role at atmaal?
Sahil Mungar is listed as Transformation | Strategy | CX | Operations | Contact Center | Digital at atmaal.
What is Sahil Mungar's email address?
AeroLeads has found 1 work email signal at @fnb.co.za for Sahil Mungar at atmaal.
What is Sahil Mungar's phone number?
AeroLeads has found 3 phone signal(s) with area code 711, 087 for Sahil Mungar at atmaal.
Where is Sahil Mungar based?
Sahil Mungar is based in Riyadh, Saudi Arabia while working with atmaal.
What companies has Sahil Mungar worked for?
Sahil Mungar has worked for Atmaal, Fnb South Africa, and Telkom.
How can I contact Sahil Mungar?
You can use AeroLeads to view verified contact signals for Sahil Mungar at atmaal, including work email, phone, and LinkedIn data when available.
What schools did Sahil Mungar attend?
Sahil Mungar holds Executive Education, Design Thinking And Innovation from Harvard Business School Online.
What skills is Sahil Mungar known for?
Sahil Mungar is listed with skills including Mobile Devices, Product Management, Management, Business Analysis, Telecommunications, Business Strategy, Change Management, and Project Management.
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