Sahil Singh Email & Phone Number

Ottawa, Ontario, Canada

Delivered customer service by efficiently managing up to 50 dine-in, take-out, and drive-thru orders per shift, ensuring accurate fulfillment and a 15% increase in customer satisfaction scores.Maintained high service standards in a fast-paced environment, achieving excellent service times for high-volume drive-thru orders, contributing to a positive customer experience.Processed 50-80 cash and card transactions per shift via POS, managing financial processes with accuracy and integrity while keeping the checkout area organized.Conducted daily stock preparation and inventory checks, ensuring optimal inventory levels for seamless next-day operations.Collaborated with team members to uphold cleanliness and safety standards in kitchen and dining areas, contributing to a 100% compliance record on health and safety inspections and fostering a positive work environment.

Jammu, Jammu & Kashmir, India

Enhanced workshop efficiency through workflow management and customer support in daily preventive maintenance tasks, reducing service time by 30%.Observed and participated in diagnostics, quality control, and maintenance processes, leading to a 15% increase in service improvement and overall workflow efficiency.Supported vehicle transfer processes for additional repairs, contributing to a 20% reduction in downtime and enhanced customer satisfaction.Acquired hands-on experience in preventive maintenance within a high-performance environment focused on quality standards, service reliability, and continuous service improvement.

Postgraduate Diploma, Logistics, Materials, And Supply Chain Management

Bachelor Of Engineering - Be, Mechanical Engineering

Activities and Societies: Vice Chairman, IIE Student Chapter, Navi-Mumbai (2022-2023): Organized National-level poster-making competitions.