Stephen Hilton Email and Phone Number
California, United States
Stephen Hilton's Location
San Francisco Bay Area, United States, United States
Stephen Hilton's Contact Details
Stephen Hilton work email
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Stephen Hilton personal email
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Stephen Hilton phone numbers
About Stephen Hilton
Collaborative, hands-on Data, Analytic, and SalesTech leader with success being the innovative “glue” between technology, business, and customers. Able to quickly deliver creative, customer-centric solutions to technical problems and driving real-world business outcomes by using data and a balance of IQ and EQ, deep analytic experience and MBA acumen, and wrapped in clear, concise communications to equally engage all stakeholders.
Stephen Hilton's Current Company Details
Stephen Hilton Work Experience Details
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Strategic AdvisorMakeinfinite LabsCalifornia, United States
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Head Of SolutionsSpace And Time Jun 2022 - PresentGlobally Remote, UsExecutive Chief of Staff and leader building Solution Engineering and Customer Success in the Web3 world of distributed computing -
Global Director Of Strategy, Analytics And Automation (Csm & Salestech)Teradata Dec 2020 - Jun 2022San Diego, California, UsDrive global data strategy, analytics and automation for the Customer Success and Sales Technology organizations. Programs initiated and managed include Customer Success Play Library for JIT job-aids, a Consumption Analytics/Collateral Automation application for faster, more consistent and data-driven messaging to customers, a business abstraction layer / data pipeline for low-friction data analytics, and nascent event-based alerting API framework to shift the data flow from arbitrary pull to a targeted JIT push. Additionally, manage data science and reporting for CSM organization, including a team of data scientists, data engineers, and BI developers. These programs (and more) provide the foundation to shift from a one-size-fits-all GTM strategy, to a digital / remote / enterprise deployment of CSMs. -
Director Of Customer SuccessTeradata Dec 2019 - Dec 2020San Diego, California, UsAsked to lead a green-field pilot program to transform the SalesTech organization from a sales-driven culture to a cloud-first customer success culture, including establishing all new standards and processes, communication rhythms, collateral, supporting applications, and best practices, all firmly centered around delivering on customer needs first and foremost. Leading a team of 9 talented CSMs and SEs, we achieved 5% consumption growth over baseline despite headwinds of increased competition, COVID-19, and an unexpected shift to 100% virtual operating environment.
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Director Of Solution EngineeringTeradata Dec 2016 - Dec 2019San Diego, California, UsIn 2016 led the development of a new organization: Sales Technology. Establishing a strategic foundation of the '6-Pillars of Solution Engineering', we formalized practices around hiring, performance assessment, recognition and retention; build a path to mentoring, relevant training, and career advancement; established best practices on collateral sharing and collaboration between teams. In 2017, covered 40+ small and medium accounts across all industries, leveraging economies of scale, prioritizing SE effort to maximize revenue, while still ensuring we would delight even the smallest customer. in 2018/2019 shifted to cover the single largest territory, including 3/4 of the largest customers, requiring always-on customer messaging and ability to manage unique challenges of mega-major accounts, delivering 170% to quota. Worked directly with dozens of Silicon Valley firms to optimize data pipe-line and data management practices to facilitate a shift to cloud, enabling an increase of agility, data self-service, and cost optimization based on usage patterns.
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Sr. Solution EngineerTeradata Aug 2010 - Feb 2017San Diego, California, UsSolution Engineer /Architect in the Silicon Valley / Bay Area, partnering with 3 dozen firms across industries to maximize leverage of existing data infrastructure while consulting on future cloud strategy, particularly around data pipe-line and data management best practices aimed at agility, self-service data access, and enablement of real business-centric results, gaining a huge breadth of experience in what architectures work well (and occasionally, what does not).
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Data Architect (Via Lunexa)Visa Apr 2010 - Aug 2010Foster City, California, UsProvided data modeling design expertise within Big Data environments, managing multiple projects at once, ranging from minor tweaks to Asia Pacific data systems, to modeling an entirely new central analytics environment. -
Sr. ConsultantLunexa Jun 2009 - Aug 2010San Francisco, Ca, UsConsult, advise, design, and develop data ingest, transformation, and reporting applications, as well as provide best practice guidance for clients across San Francisco and Silicon Valley. -
Web Analytics Project Manager, Architect & Etl DeveloperLunexa Jan 2010 - Mar 2010San Francisco, Ca, UsManaged the rapid development of a Web Analytics application across a small development teamProvided expertise in large-volume data modeling, application architecture, and ETL developmentPerformed data migration from the traditional RDBMS MySQL to the massively parallel processing (MPP) database Netezza, including structure optimizationApplied agile project management principles to develop in sprints, with prioritized future workload
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Senior Consultant, Business Intelligence (Via Lunexa)Yahoo! Mar 2010 - Apr 2010Sunnyvale, Ca, UsManaged between IT and the various global advertising businesses to define requirements for the first enterprise-wide business intelligence data repositoryAided the business in organizing over 600 metrics into key performance indicators (KPI), core metrics, and operational metrics, building the basis for a new organizational performance vocabulary -
Senior Consultant, Business Intelligence (Via Lunexa)Wells Fargo Nov 2009 - Jan 2010San Francisco, California, UsConsulted online banking leadership and broader analytic community to architect and develop a consolidated KPI fact schema and supporting ETL processes, allowing for more agile, accurate, and consistent analytic offeringsDeveloped and optimized Teradata / Unix ETL scripts in an extreme volume data environmentProvided consulting services on structural and scheduling best practices for change-resistant business ETL processes on the Teradata RDBMS platform -
Senior Consultant, Teradata Application Development (Via Lunexa)Realnetworks Jun 2009 - Nov 2009Seattle, Wa, UsArchitected and developed metadata-driven royalty payment engine to replace core functionality for one of the largest online media distributors in the U.S., enabling full compliance with complex and diverse label contracts Provided consulting services around optimizing table structure performance of a massively parallel processing database such as Teradata, increasing capacity and preserving a fast user experienceDeveloped daily ETL to integrate new CMS and digital media catalog system into a pre-existing Teradata generic data model, allowing a substantial cost savings through the retirement of redundant platforms -
Senior Manager - Reporting Analytic Support CenterBest Buy 2008 - Mar 2009Richfield, Minnesota, UsProvided vision to the future of business intelligence, managed agile development team in production of innovation projects, and represented the retail business to the larger IT organization • Directly supervised 5 senior programmers, 1-8 contractors and indirectly managed 30 BI analysts, with a two year group benefit of 132 million dollars• Developed strategic vision for business intelligence innovation, steering data delivery towards mass collaboration and mass customization to deliver more accurate, actionable and relevant information to users• Implemented an agile model for innovation project development, increasing the productivity of the overall team• Moved business intelligence platform to a service oriented architecture (SOA) to better enable enterprise wide interoperability and cross-functional innovation• Collaborated with business teams to capture and deliver business innovation in a rapid and cost-effective method, ensuring the viability of proof-of-concept work -
Infrastructure Development ManagerBest Buy 2006 - 2008Richfield, Minnesota, UsManaged custom business intelligence development, architected enterprise data infrastructure, and consulted between business and technical departments• Directly supervised 2 employees, and 1 to 4 contractors. Indirectly supervised 10 BI analysts and 5 offshore analysts, for a two year group benefit of 68 million dollars in cost savings • Architected the enterprise business intelligence application supporting 90% of retail-facing performance management, real-time alerting, and mass customization reporting, saving 1.2 million dollars per year in additional licensing costs• Managed the development and deployment of an enterprise case management software, saving 3 million dollars in software and licensing costs• Managed 300 ETL jobs, 100 daily reports, 30 alerts, and 8-12 simultaneous innovation projects
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Sr. Application DeveloperBest Buy 2003 - 2006Richfield, Minnesota, UsArchitected and programmed custom business intelligence applications, productivity tools, proof-of-concept work for start-up business units, and setting development policies for other developers• Designed and data modeled a distributed, fungible ETL engine, drastically enhancing data processing reliability, recoverability, and scalability • Architected, data modeled and programmed productivity-enhancing toolsets to supplement or replace corporate information systems, allowing the re-deployment of 11 FTE
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Application DeveloperBest Buy 2002 - 2003Richfield, Minnesota, UsArchitected and programmed custom business intelligence applications, productivity tools, and proof-of-concept work for start-up business units • Architected, data modeled and programmed a flexible, metadata driven business intelligence application for 100,000 retail users, allowing for rapid, license-free information deployment to all levels of the enterprise and enhancing organizational agility in reacting to shifting market conditions• Designed a workstation DLL synchronization service, driving development teams to a centralized standard of development, logging, connection management, and error reporting
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Data AnalystBest Buy 2001 - 2002Richfield, Minnesota, UsAnalyzed and correlated various disparate data systems across the enterprise, providing insight and reporting for retail leadership• Compiled analytics proving the viability of longer store hours, increasing annual revenues by 5 million• Calculated statistical budgets for return/exchange as a percent of gross revenue, and published reporting to retail leadership and enabling a savings of 30 million dollars annually
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Data AnalystGantz Wiley Research 1999 - 2001UsCompiled quantitative and qualitative reporting and statistical analysis for client delivery, providing the only tangible customer reporting, which was presented by the consultants
Stephen Hilton Skills
Business Intelligence
Data Warehousing
Data Modeling
Teradata
Etl
Big Data
Databases
Enterprise Architecture
Integration
Enterprise Software
Agile Methodologies
Analytics
Data Integration
Business Process
Data Architecture
Project Management
Solution Architecture
Master Data Management
Agile Project Management
Database Design
Application Architecture
Performance Tuning
Data Warehouse Architecture
It Management
It Strategy
Business Intelligence Tools
Soa
Software Development
Application Lifecycle Management
Stephen Hilton Education Details
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University Of PhoenixInformation Technology Management -
Best Buy Project Management OfficeProject Management
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AppdevAspx
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Cl&Ss PartnersData Modeling And Design Principles
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Minnesota State University MoorheadFilm Studies
Frequently Asked Questions about Stephen Hilton
What company does Stephen Hilton work for?
Stephen Hilton works for Makeinfinite Labs
What is Stephen Hilton's role at the current company?
Stephen Hilton's current role is Strategic Advisor.
What is Stephen Hilton's email address?
Stephen Hilton's email address is st****@****ata.com
What is Stephen Hilton's direct phone number?
Stephen Hilton's direct phone number is +170787*****
What schools did Stephen Hilton attend?
Stephen Hilton attended University Of Phoenix, Best Buy Project Management Office, Appdev, Cl&ss Partners, Minnesota State University Moorhead.
What are some of Stephen Hilton's interests?
Stephen Hilton has interest in Children.
What skills is Stephen Hilton known for?
Stephen Hilton has skills like Business Intelligence, Data Warehousing, Data Modeling, Teradata, Etl, Big Data, Databases, Enterprise Architecture, Integration, Enterprise Software, Agile Methodologies, Analytics.
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