I embraced a pivotal role blending design expertise with the demands of overseeing a bustling printing department. Each day presented fresh challenges and triumphs as I collaborated with a skilled team to ensure our products not only met but exceeded client expectations.Responsibilities:👏🏽 Assisted in managing the production team, supporting the production manager in overseeing 60–110 jobs daily using printIQ⌏⌎ Verified orders via Caldera, ensuring accuracy and addressing technical issues or delays. Set up impositions and layouts tailored to substrates and job sizes for various finishing applications🪧 Produced signage, packaging, point-of-sale displays, labels, and promotional materials for renowned brands using methods such as:▷ Direct-to-media printing on acrylic, foamex, foamcore, correx, paperboard, metal, corrugated flute, and honeycomb for products like bollard covers, branded boxes, selfie-frames, and standees.▷ Printing on vinyl, polypropylene, PVC-free materials, and fabrics (air mesh, canvas, poly, flag, stretch, black back), creating items like banners, café barriers, gazebos, tablecloths, flags, and carpets▷ Mounting on materials like dibond and magnet, trimming all items using the Zünd🖨️ Operated and maintained an extensive range of equipment, including:Printers: (2) HP R2000, (2) Latex 3600, (2) Latex 800, and (1) Stitch S500Cutters: (2) Zünd G3 3200 L and 3XL⚙️ Supported the setup and calibration of printing equipment and machinery while maintaining, servicing, and troubleshooting printers, liaising with maintenance teams to ensure functionality.⚪️ Set up cutter guides, white ink layers, and precise layer naming for accurate print outcomes📦 Created boxes using Origami for packaging and mockups🔍 Developed and implemented quality control processes, conducting regular checks to ensure alignment with company standards✅ Maintained stock accuracy and optimised storage solutions, preventing shortages and improving inventory management

I discovered a passion in my work. Drawing on my previous experience, I had the chance to excel and showcase my practical and methodological skills by being versatile within the production room.In this role, I developed and supported print operations, adapting workflow capabilities for print-on-demand in a constantly changing environment while launching new products.Responsibilities:💻 Utilised Adobe Acrobat, Fiery Impose, Pitstop Pro, Quite and Callas for pre-pressing and imposing🎨 Created hardback and paperback book covers using Adobe InDesign (integrated with PrintUI)⚙ Effectively utilised EFI Pace for productivity🔍 Identified and rectified visual, textual and PDF errors✅ Quality assurance: working knowledge of tools, methods, and concepts🖨️ Operated (2) Konica Minolta AccurioPress C12000, (1) Canon (OCE) varioPrint Monochrome and (2) HP DesignJet Z6200 for print

📝 Coordinated and reviewed all projects to ensure seamless delivery from start to finish✍️ Created unique images, illustrations, logos and branding work for small businesses in addition to wedding invitations from design to print, sourcing paper stock and collaborating with printers🤝🏽 Discussed the client requirements to determine marketing and design vision, the scope of work, budget, and deliverable timeframe. Advised clients on the best strategies to use for their products and desired audience🗒️ Worked on personal development with courses and self-taught Adobe After Effects

I joined this newly found start-up business through my time at Printing Eye to support their new venture into fast-turnaround digital printing.My role was challenging and dynamic, with the opportunity to be at the forefront of developing the future of the company's new proofing methods.Responsibilities:⚙ Identified flaws and decreased unnecessary costs on print production, further boosting the company's growth and strengthening the integrity of operational productivity⚠ Handled and resolved inconsistencies using Adobe Acrobat, Adobe Photoshop and EFI Fiery calibration▷ Ensured customer orders were delivered daily by organising, collecting, archiving files, monitoring staff, back-office and delivery system🛒 Ordered and monitored stock for stationery and machine parts as well as diagnosing, repairing and light servicing of Konica Minolta

After some years away from the creative industry, I earned an appreciation for the ability to transfer skills such as customer satisfaction and communication skills required for outstanding service from my previous roles.At Printing Eye, I supported the regular trade of providing design services and printed stationery to businesses and customers. I facilitated front-of-house for the design studio and provided admin service.Through my adaptability and fast learning, I managed the process of the entire print lifecycle, earning the additional role of a Digital Print Specialist & Finisher.✱Here is where I had the chance to get hands-on with various printing methods and finishing techniques. Afterwards, the company supported me to venture and help their sister start-up company.Responsibilities:🎨 Designed and created high-quality 2D graphics using Adobe InDesign, Adobe Illustrator and Adobe Photoshop🤝 Collaborated and discussed project requirements with other professionals; photographers, finishers, and printers🎨 Efficiently updated artwork and finished off a design from other designers✐ Translated client requirements into a brief with accurate time scales and presented proofs with regular communication/ feedback before sending it to production✉ Responded to/ forwarded emails, managed walk-ins, telephone answering, and stored user accounts/ passwords securely✐ Applied necessary corrections to the design/ proof to meet the correct print format while reviewing for visual or textual errors🖼️ Produced large to small format prints using finishing techniques such as binding, laminating, encapsulation, punching and using the guillotine✱🛠️ Executed print production using applications: Kodak Prinergy workflow integration with EFI Fiery, Fiery Command WorkStation, Fiery Impose, and ONYX RIPCentre✱🖨️ Operated (3) Konica Minolta C6500 and (1) Epson SureColor SC-S60600 machine(s) for print✱

I transitioned to B&Q for more flexibility, where I became a member starting on the till. After six months, I moved on to working in sales for three years, where I brought my transferrable skills from my last role.Throughout the years, I would take on various roles with a handful of responsibilities within each of them. I later had the opportunity to go and work for the trade building by frequently reviewing my performance and aiming to meet and exceed my targets in sales. To ensure things ran smoothly and being a quick learner, I later became a team leader, mentoring new staff and taking on responsibilities.Through this, I had another adventure to lead the stock control for 30% of the store. Later, this opened up an opportunity to help start up and train new staff members in the new B&Q express store on Holloway Road, London.Responsibilities:▷ Trusted to notify vendors and a network of store support of any hazardous, health & safety, and vehicle/ equipment issues▷ Responsible for delivering stock quantities and administered working efficiency by formulating a cyclical plan through Excel to guarantee accuracy▷ Projected and planned product range reviews/ stock take for new entry lines▷ Successfully overhauled the routine for inventory count and maintained accuracy, preventing the company from losing money▷ Controlled/ modified monthly rotas', scheduled holidays via Excel, and safeguarded cover throughout the store based on customer demand.▷ Prepared and processed quotations and sales orders via enterprise resource planning systems (SAP) software▷ Communicated and maintained a high level of customer service via telephone, email and in-person while handling complaints promptly and professionally▷ Regulated and identified incorrect or absent stock from deliveries, ensuring accurate stock loss figures▷ Undertook full ownership during current market trends maximising sales when presenting the store to investors and directors

As a college student with extra costs in art stationery and owning a car for commuting, I took up a part-time job to pay for this. It was my first time working away from the design industry, and I fastly gained recognition for adaptability in customer care and communication.Responsibilities:▷ Gave premium customer care, fulfilled orders, supported customers with product/ service information▷ Handled sale transactions, customer refunds and complaints▷ Supported the project period of catalogue changes▷ Stored away high-value goods▷ Assisted on the jewellery counter

My school allowed us to take a step into the real working world. For two week's I joined Ipsos Mori's design team for work experience. I built solid relationships and was welcomed back to work for them during the Summer leave. These guys made a strong statement of a well-grouped team of highly skilled designers, and this is where I gained all my fundamental learning at a very young age.Responsibilities:📷 Photographed, cut and retouched/ resized photos of products for the library/ catalogue📈 Compiled and converted marketing data into visual deck presentations🎨 Supported the senior designer with the creation of the campaign materials and advertisements▷ Aided with other ad hoc tasks