Purchasing Manager |Administrative Assistant | Logistics CoordinatorControlled costs of Raw Materials, efficient utilization of storage space, and par level management. Created sales reports for all state’s divisions.• Evaluate and monitored the contract performance of items from preferred vendors to ensure compliance with contractual obligations.• Purchase based on prior years data, current requisitions and forecast, controlled the Inventory of raw materials.• Implemented new ordering processes which optimized productivity.• Communicate with vendors to develop and maintain relationships as well as ensure the availability and quality of goods for item needs for food packaging department.• Monitored the quality of the raw materials (food) to keep in compliance with HACCP.• Improved profits by reducing cost through steering items to preferred vendors and sourcing alternative items locally eliminating freight cost• Coordinate logistics for outbound and inbound loads; prepared, updated and followed up on all purchase orders to ensure material is delivered on time.• Create and provided all data (sales reports and forecast) to sales department to Evaluate.• Assist General Manager with Office errands. Make bank deposits, accounts payable, accounts receivable, data entry, create reports for all departments as needed.

Pawnbroker | SalesProcessed loans, extensions, sales, buys, and layaways. Appraised items and shared knowledge regarding products such as jewelry, electronics, instruments, tools, etc.Counted cash and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions, as well as ___________________________________________________ __________SAHIRA MCCONNELL, PG. 2• balanced cash drawer daily• Advised customers on the location, selection, price, and use of products available from the store, with the aim of encouraging them to buy and return to buy in the future• Provided a high level of customer service based on outstanding communication and interpersonal skills

Export Assistant | Shipping AreaVerified and kept records regarding incoming and outgoing shipments of store products.• Prepared items for return shipments back to the main corporate warehouse or other stores• Duties included assembling, addressing, stamping, coordinating shipping/receiving merchandise, unloading/unpacking, verifying products, and recording incoming merchandise• Arranged transportation in coordinating shipping/receiving merchandise.

Insurance Sales | Customer Service Representative Collaborated with customers by telephone or in-person to provide information about products or services, took orders and resolved customer issues or concerns. Responsibilities included: control of cash and checks, customer service, and collections. • Identified member needs to provide solutions with products and close on product sales that meet the member and company needs • Facilitated the financial security needs of members resulting in customer satisfaction and improved company performance • Interacted with members face to face to close on product sales in accordance with company process and procedures resulting in seamless operations and superior customer satisfaction• Provided insurance quotes and information in a courteous and professional manner• Answered customer inquiries regarding coverage levels and informed them of policy enhancements to ensure customer satisfaction

Administrative AssistantOperated office equipment and used computers for spreadsheet, word processing, database management, and other applications.• Answered telephones, took messages, and transferred calls to appropriate individuals, greeted visitors or callers and handled their inquiries or directed them to the appropriate persons according to their needs• Maintained organization inventory by checking stock to determine supply levels, expedited orders, and delivered materials to work stations in a timely manner• Upheld office schedule to ensure day-to-day business needs were met• Performed payroll and billing administration; conducted bookkeeping, purchasing, accounting, inventory control, and clerical/administrative functions• Assisted with budget preparations; handled accounts; bank deposits; maintained ledgers; prepared financial reports.

Logistics Coordinator Responsible for streamlining inbound & outbound freight, shipper & carrier communication, problem-solving, and order management. Responsibilities included: customer service, commercial invoices, transport logistics, control of shipments, control, and registration of international trade documents and supervision of shipments. • Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution• Increased revenues by strengthening carrier relationships and building carrier lane capacity.