Sahl Alkassas
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Sahl Alkassas Email & Phone Number

Automation and Applications Unite Head at solutions by stc
Location: Riyadh, Saudi Arabia, Saudi Arabia 9 work roles 3 schools
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Current company
solutions by stc
Role
Automation and Applications Unite Head
Location
Riyadh, Saudi Arabia, Saudi Arabia
Company size
4023 employees

Who is Sahl Alkassas? Overview

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Sahl Alkassas is listed as Automation and Applications Unite Head at solutions by stc, a company with 4023 employees, based in Riyadh, Saudi Arabia, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Sahl Alkassas.

Sahl Alkassas previously worked as Automation & Applications Unite Head at Solutions By Stc and Chief Technology Officer at Youlearnt. Sahl Alkassas holds M.S.C.S " Master Of Computer Science", Computer Science, B from Sikkim Manipal University - Distance Education.

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solutions by stc

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Profile bio

About Sahl Alkassas

Automation & Technology Director with 17+ years' experience, with a proven track record of successfully helping organizations deliver their services through technology. Brings a dynamic, innovative, and results-driven approach in diverse technology fields such as automation, digital transformation, call centers, and management.Contributed significantly to the development of multiple organizations by leading service and client initiatives through technology and smart automated solutions. Currently serves as the Automation & Development Unite Head at ccc by stc, where a pivotal role in advancing operational CRM systems has been instrumental in meeting complex business needs. Successful integration of systems with STC and Oracle showcases a commitment to operational excellence and adeptness in API development and system integrations.Holds a Master's degree in Computer Science and is certified in PMP, Agile, Cybersecurity, and various other management and technology areas. Possesses strong skills in leading the development of customer service and sales CRMs, with expertise in Lead Management and KPIs, particularly within Sales & Retention Management. Adept at troubleshooting, maintaining PHP applications, and documentation, reflecting a diligent approach to sustainable and scalable solutions. The mission to deliver smart automated solutions drives continuous contribution to the organization's service delivery excellence.Email: sahlweb@gmail.com | Cellphone: +966-562623695

Listed skills include Mysql, Web Applications, Php, Web Development, and 46 others.

Current workplace

Sahl Alkassas's current company

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solutions by stc
Solutions By Stc
Automation and Applications Unite Head
Riyadh, SA
Website
stcs.com.sa
Employees
4023
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9 roles

Sahl Alkassas work experience

A career timeline built from the work history available for this profile.

Automation & Applications Unite Head

Current
Solutions By Stc

Riyadh, Saudi Arabia

  • Developed and implemented CRM solutions for various fields, catering to 44.2 million subscribers in STC Enterprise & Personal Business Units.
  • Managed and enhanced 30+ CRMs for STC Sales & Retentions and Collections.
  • Integrated with STC Tawasul, Oracle, and Absher using REST, API, SOAP, JSON.
  • Led the development of Tawakkalna Ticketing System, serving 30 million users.
  • Created and optimized 15+ Support Solutions, including Assessment, Survey, HR, PMS, Schedule, Score Card, Notifications, REAS, NDA and Biometric solutions.
  • Implemented business process improvements and solution design documentation (SDD) while ensuring successful UAT.
Nov 2023 - Present

Chief Technology Officer

Youlearnt

United Kingdom

  • Defined tech vision, aligned with business goals.
  • Led R&D of 3 innovative technologies, improving competitive position by 15%.
  • Implemented IT systems, boosting efficiency by 25% and productivity by 30%.
  • Managed tech budget, achieving 15% cost savings through strategic investments.
  • Established and enforced technical standards, ensuring 100% compliance.
  • Built high-performing technical team, increasing engagement by 30% and reducing the turnover average.
Jun 2023 - Oct 2024

Automation & Development Unite Head

Ccc By Stc

Riyadh

  • Developed and implemented CRM solutions for various fields, catering to 44.2 million subscribers in STC Enterprise & Personal Business Units.
  • Managed and enhanced 30+ CRMs for STC Sales & Retentions and Collections.
  • Integrated with STC Tawasul, Oracle, and Absher using REST, API, SOAP, JSON.
  • Led the development of Tawakkalna Ticketing System, serving 30 million users.
  • Created and optimized 15+ Support Solutions, including Assessment, Survey, HR, PMS, Schedule, Score Card, Notifications, REAS, NDA and Biometric solutions.
  • Implemented business process improvements and solution design documentation (SDD) while ensuring successful UAT.
May 2014 - Nov 2023

Senior Full Stack Developer

Knowledge International University

Saudi Arabia - Riyadh

  • Developing Student Information System (SIS ERP)
  • Developing the ERPs for (KIU University, IMAN University, Islamic Academy, Khatib Academy, Arabic KSU Institute, Gulf Colleges, New Muslim Academy)
  • Integrate SIS ERP & Moodle LMS and Blackboard collaborate in one ERP.
  • Programming and analysis the educational, academic and administrative systems of universities.
  • Planned and developed SIS ERP for 6 universities, including IMAN, Islamic Academy, and KSU, improving operational efficiency by 90%.
  • Integrated SIS ERP with Moodle LMS and Blackboard Collaborate, streamlining university processes by 35%.
May 2008 - May 2014

Executive Manager

Mtksa Company

Saudi Arabia - Riyadh

  • Led initiatives that lead to 25% sales growth and secured 10+ new contracts annually.
  • Directed a team of 8+ developers, designers, and sales staff.
  • Developed 40+ systems and websites, aligned with client needs.
  • Oversaw 35+ projects through to handover phase.
  • Conducted market analysis and acquiring 20 new customers.
  • Managed 30+ client relationships, exceeding expectations by 90% customer satisfaction.
Jun 2009 - Feb 2012

Technical Project Manager

King Saud University

Riyadh, Saudi Arabia

Design and build registration and E-Learning Solution for Arabic Linguistics Institute at King Saud University

Aug 2010 - Jul 2011

Full-Stack Developer

Middle East Systems

Egypt - Cairo

  • Worked as a Full Stack developer for websites using PHP and ASP.NET Based on different databases (SQL Server, MySQL, Access, and SQLite).
  • Conducted system analysis, created UML diagrams and flow charts for 5+ websites.
  • Designed UIs and UX for 8+ websites, improving usability and customer satisfaction.
  • Built 15+ new websites, demonstrating skills in both front and back-end.
  • Developed the front and backend for 35+ websites, converted from Classic ASP to PHP.
Feb 2007 - Jun 2008

Web Developer

Easy Clinic

Egypt - Cairo

  • Web Developer/Frontend Developer.
  • Developer and systems analyst using ASP.Net & SQL Server.
  • Systems Analyst (UML & FlowChart) Global HL7 standard.
May 2006 - Feb 2007
Team & coworkers

Colleagues at solutions by stc

Other employees you can reach at stcs.com.sa. View company contacts for 4023 employees →

SM Saeed Mahmoud Saeed Saeed Mahmoud Saeed Colleague at Solutions By StcRiyadh, Saudi Arabia, Saudi Arabia View → DE Dyaeldin Elamin Dyaeldin Elamin Colleague at Solutions By StcSaudi Arabia, Saudi Arabia View → YA Yazan Alsolaimi Yazan Alsolaimi Colleague at Solutions By StcSaudi Arabia, Saudi Arabia View → TA Tarek Abu-Shanab, (Pmp)® Tarek Abu-Shanab, (Pmp)® Colleague at Solutions By StcRiyadh, Saudi Arabia, Saudi Arabia View → MJ Marcelino Juanichi Ulanday Marcelino Juanichi Ulanday Colleague at Solutions By StcRiyadh, Saudi Arabia, Saudi Arabia View → KB Kubra Batool Kubra Batool Colleague at Solutions By StcRawalpindi, Punjab, Pakistan, Pakistan View → BB Bader Bin Atif Bader Bin Atif Colleague at Solutions By StcRiyadh Region, Saudi Arabia View → MA Mohamed Ali Othman Mohamed Ali Othman Colleague at Solutions By StcKuwait City, Al Asimah, Kuwait, Kuwait View → MM Maisam Mohamad Maisam Mohamad Colleague at Solutions By StcRiyadh, Saudi Arabia, Saudi Arabia View → MA Mohammad Al-Saglab Mohammad Al-Saglab Colleague at Solutions By StcEastern Region, Saudi Arabia View →
3 education records

Sahl Alkassas education

International ‘Career Progress’ Diploma Program, Project Management

Cambridge College
FAQ

Frequently asked questions about Sahl Alkassas

Quick answers generated from the profile data available on this page.

What company does Sahl Alkassas work for?

Sahl Alkassas works for solutions by stc.

What is Sahl Alkassas's role at solutions by stc?

Sahl Alkassas is listed as Automation and Applications Unite Head at solutions by stc.

Where is Sahl Alkassas based?

Sahl Alkassas is based in Riyadh, Saudi Arabia, Saudi Arabia while working with solutions by stc.

What companies has Sahl Alkassas worked for?

Sahl Alkassas has worked for Solutions By Stc, Youlearnt, Ccc By Stc, Knowledge International University, and Mtksa Company.

Who are Sahl Alkassas's colleagues at solutions by stc?

Sahl Alkassas's colleagues at solutions by stc include Saeed Mahmoud Saeed, Dyaeldin Elamin, Yazan Alsolaimi, Tarek Abu-Shanab, (Pmp)®, and Marcelino Juanichi Ulanday.

How can I contact Sahl Alkassas?

You can use AeroLeads to view verified contact signals for Sahl Alkassas at solutions by stc, including work email, phone, and LinkedIn data when available.

What schools did Sahl Alkassas attend?

Sahl Alkassas holds M.S.C.S " Master Of Computer Science", Computer Science, B from Sikkim Manipal University - Distance Education.

What skills is Sahl Alkassas known for?

Sahl Alkassas is listed with skills including Mysql, Web Applications, Php, Web Development, Ajax, Javascript, Html, and Project Management.

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