Abinash Kumar Sahoo Email & Phone Number

Bengaluru, Karnataka, India

* Portfolio Management - Regularly interact with the customer to build rapport and understand the profile.The profile should be captured and updated via CRMNext. • Enhancing customer Portfolio size -a. Ensuring that customers make us their primary bankBy managing his / her wealth.b. Knowing about where all the customer is currently banking and moving him to our Bank.c. Ensuring that customer scope is done and products targeted accordingly.d. Sales to family members and associates.* Sales (Acquiring, Enhancing ,Deepening and Retention) - • Increase liabilities size of relationship via -a. Balances in a/c’s of existing customer.b. Acquire all related ids that are financially dependent on the Primary ID and send entry form to CRM for flagging and grouping. c. Use FD maturity reports to track maturity of HDFC FDs and prevent outflow.d. Penetration of all products across family groups as per profile and requirements.e. Sales of various products like Credit Cards,Assets & TPP.f. Disseminating product information.g. Ensuring Joint call is done with Senior Manager and Advisory is offered to the customer. In case the customer is not interested, sign him / her up for investment consultant and handle the investments.* Customer Services - a. Ensure quality customer service is delivered. b. Recording complaints as per the specified process. c. Resolving all complaints received from Portfolio customers within the stipulated TAT’s.d. Ensure appropriate customer communication on closures & copy of that to be filed.

Bengaluru, Karnataka, India

•Effectively conducted AML /KYC formality reports on questionable accounts and transactions.•Improving and implementing customer risk rating criteria with KYC management and procedure for both consumer and corporate customers.• Complete analysis of transactional information to identify risk, trends and potential wary activity.•Performed the required KYC screenings on customers documenting the information obtained on the clients as required by global KYC procedures.• Oversaw over 1000 multi-asset portfolio accounts with a total value of over 30 Crores.• Advised clients via phone/face-to-face meetings, made investment recommendations, and proposed new investment opportunities to maximize returns and minimise risk.• Developed and implemented investment strategies based on clients' risk tolerance and financial goals.• Collaborated with cross-functional teams including research analysts, traders, and sales teams to execute trades and manage portfolios.• Built and maintained strong relationships with clients, providing regular updates and insights on portfolio performance.• Delivered strong investment returns for clients, exceeding benchmark performance.

Bengaluru, Karnataka, India

• Handling portfolio of 1500 high Value Clients By managing documents/confidential details, Providing informationregarding to banking services and tracking financial transaction & Cash successfully in an organized, efficient andsecure manner so that fraudulent will not happen.• Development of various types of financial models, Risk management projections, Financial planning illustration, seminarand Physical meeting to value & Understanding debt and equity for mergers, acquisitions and capital raisingtransactions.• Build awareness & Provide information among the Clients About Retail Products & Liabilities & Banking services andidentify customer needs to capitalise on business referral opportunities.• Acting as the finance business partner to multiple teams, ensuring drivers for performance are clearly communicatedand insight provided to managers.• Contribute to monthly processes, including long range planning, monthly budget and forecasting.• Provide FP&A support and financial analysis forAxis bank largest functional organizations.• Assist in developing the forecasting models for various departments.• Prepare accurate, timely and insightful monthly variance reporting to partner departments• Work as a Team on Retail business (Auto Loan, Personal Loan, Two-wheeler Loan, Business Loan, Gold Loan) with banktellers, managers, Sales Managers, Document Collectors and Legal verifiers to disburse the retail Products and Achieveweekly target.• Greeting and acknowledging each Clients warmly and making them feel welcome while compiling with bank procedures& KYC and security protocols.• Sagregate the Portfolio based on there financial transactions and provide knowledge how to utilise Funds and give brief projection for present and future scenario where you can invest good amount of fund in legal and legitimate way.

Bengaluru, Karnataka, India

• Handling Portfolio of around 6500 Axis Bank Customers on Retail asset (Auto Loan, Personal Loan, Two-wheeler Loan, Business Loan, Gold Loan)• Cross Trained in liability, Mutual fund, Equity, Investment planner and Give Training to the intern regardingthe same.• Developed and presented financial planning and investment seminars & illustration for clients. If required Iorganised physical meeting with the clients. Increased client satisfaction 48% and grew client base 20%.• Handling escalation, Queries, Problem related to banking and resolving the issue within the TAT.• Mentoring and giving sells coach to level 1 digital officer regarding Retail and Liabilities.