Sebastian Ahrends Email & Phone Number

Chesham, Gb

Transformation. Strategic sourcing and technical programme delivery for replacement and consolidation of legacy OSS, driving reduced operating costs, enhanced data integrity capabilities, increased service performance and supporting MBNL's transformation into an Infrastructure Provider.Operations. Service & Operations Management of the Enterprise/OSS Domain supporting all MBNL critical business functions.Strategy. Evolved and optimised MBNL’s IT, Data and Security strategies, driving strategic outsourcing, service-centricity, standardisation/simplification, operational efficiency, COTS, service security, data integrity, Lean/Agile and redundancy/resilience.Service. Management of MBNL’s corporate domain, providing hybrid collaboration, communications and automation solutions across multiple office sites.Leadership. Management and mentoring of teams of Project, Programme, Assurance and Service Managers delivering business-critical change and services within MBNL’s Enterprise/OSS environment, resulting in industry-leading employee engagement.Delivery. Large, concurrent programmes and project portfolios in the Enterprise/OSS and Corporate domains, unilateral and shared, transformation and integration, business and technology driven, single and multi-sourced.Collaboration. Senior stakeholder management within MBNL, Shareholder and supplier organisations.

London, England, United Kingdom

Delivery. Managed the delivery of Vodafone’s 4G Mobile Backhaul OSS programme. Enabled Vodafone to accelerate the rollout of its 4G Network.Contract. Managed contracts for all external suppliers to the programme through an IBM turnkey solution.Integration. Delivered the IT/OSS workstream for the UK´s largest Mobile Network Integration programme resulting from the merger of Orange and T-Mobile, driving the integration of over 18,000 sites across 2G, 3G and LTE networks.Leadership. Managed a large team of project managers, enterprise architects, domain experts & release managers across multiple MSPs.

Hatfield, England, United Kingdom

Programmes. Managed the IT/OSS project for Seamless Roaming (driven by the merger of T-Mobile and Orange networks), providing transparent in-call handover capability between the Orange and T-Mobile networks, prior to their subsequent integration.Delivery. Managed the National Roaming project, enabling Orange and T-Mobile users to roam on each other’s network. Impact primarily on OSS network infrastructure modelling, mediation, performance management and network monitoring.

Hatfield, England, United Kingdom

Delivery. Programme management and accountability for Next Generation Programme (2G/Core). Managed OSS impacts for replacement of MSC, STP, SCP/IN, VMS, S/GGSN, and HLR. All deliverables delivered to time, quality, and budget.Programme. MBNL RAN Consolidation / 3G RAN sharing (Nokia MORAN) between T-Mobile/H3G and outsourcing to Ericsson. Programme management, release/delivery management, project governance and business partner management for this strategic programme, providing the IT tools, systems, and application hosting to enable network consolidation.Leadership. People management. Objective setting and review, day-to-day coordination, motivation, coaching and mentoring, recruitment, development, remuneration, growth and career planning for a large team of Senior Project Managers.Financial Management. Management of departmental Capex/Opex commitments, management of outsource resourcing, management of the purchase order cycle PR/GRN/invoicing.Strategy. As part of the management team, contributed to the formulation and execution of the departmental strategy regarding sourcing, project prioritisation, organisation, communication, and engagement.

Madrid, Community Of Madrid, Spain

Role. As Director of Professional Services I was responsible for the implementation of programmes, services, and solutions for international fixed and mobile telecommunication operators. M-Centric was a start-up based in Madrid that developed, integrated, and supported a wide range of mobile solutions, hosted on a proprietary Service Delivery Platform.Professional Services. I built the Professional Services Consulting group of 40+ consultants to focus on mobile value-added-services (VAS), optimising international project delivery and establishing the right conditions for subsequent product implementation.Leadership. Working within the M-Centric leadership team, I participated in the definition, evaluation, and implementation of the commercial, technical, organisational, contractual, and financial strategies of the business.Operations. I took on the responsibility for the M-Centric Operations teams, providing 24x7 support to customers worldwide, as well as providing corrective and functional support for the implemented solutions.

Madrid, Community Of Madrid, Spain

Account Management. Reporting to the Managing Director of CGI (Spain), I took on the joint roles of Account Manager/Programme Manager for the Orange Spain account, with responsibility for business P&L, contract negotiations & billing for projects and consulting services.Delivery. I completed the integration of CGI’s Commissions platform at Orange Spain taking on the responsibility under very difficult circumstances, with the original SI unable to deliver the project.Programmes. I supervised multiple concurrent integration projects and operational teams for CGI’s systems, in the functional areas of Commissions, Roaming, Interconnection and Rating/Billing of advanced 3G services.Leadership. People Management of a team of senior consultants (25), primarily within the areas of provisioning, billing, and value-added services.Sales. Working with CGI’s business development group, I lead the bid processes for the account, managing the RFP response process and presenting value propositions to Tier1 telcos.

London, England, United Kingdom

Software Engineering. Responsible for development and implementation of the Service Coordinator Platform (SCP), used to support services including pre-paid SMS balance check, ring-back notification and SMS chat.Software Engineering. Developed a Switched Network Presentation System, enabling management of switched network nodes from a single interface.Programming/Design. Rapid Application Development (RAD) techniques used for the development of a roaming billing system using EDI, enabling billing of One2One subscribers on foreign networks before any other UK operators.

London, England, United Kingdom

Customer Support. Working in GM’s Logistics and Purchasing department, I managed various Client/Server and Mainframe systems, developing interpersonal skills in communication and presentation.Training. Intensive technical training in Detroit, USA, covering C, Unix, PL/1, JCL & DB2.

Gibraltar, Gibraltar

Support. Installation, administration, and user-training of PC-based CAD System.

Master Of Science, Information Technology

Bachellor Of Science, Mechanical Engineering