Sai Deepika Email and Phone Number

I'm a software professional with 3 years of experience in consulting, specializing in automating Order-to-Cash processes and optimizing accounts receivables for Fortune 1000 clients. Adept at delivering complex solutions by deeply understanding end-user perspectives and driving value through detailed problem-solving.Leveraged strong business acumen and product expertise to manage product integrations within the Order-to-Cash lifecycle. Initiated workflows that provided all necessary information and documentation to a deduction analyst for settling disputes. Managed cross-functional stakeholder engagement, ensuring project alignment with business objectives and seamless communication that reduced resistance rates. Conducted User Acceptance Testing (UAT), user journey calls, and smoke testing with clients, scheduling daily calls, and mitigating defects during the testing cycle.Led the configuration and replication of implementations in the Live Environment and provided Hypercare support post-project Go-Live. Authored change management playbook, adopted by the firm as a best practice guide for future client engagements.