Sai Krishna Narravula Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Greater Bengaluru Area

Greater Bengaluru Area

• Led the Risk platform product team (Team of 4 PMs) and responsible for creating and managing the product roadmap/backlog for a team of 30+ Engineers by working with stakeholders from Risk strategy, Operations, Design, Legal & Compliance, Partners• Led the E2E build of common risk decisioning platform across multiple LoBs(credit cards, savings, checking) for multiple use cases such as Transaction fraud decisioning, bank account linkages, payment hold policy for OTB, onboarding fraud and credit decisioning, Customer Authentication • Led the build of multiple components such as Rule Engine, Feature store, Data Science and Machine learning platform and the Orchestration component with multiple risk profile services and Agent/Ops systems including Agent UI, Case Management systems• Laid out and delivered the E2E product roadmap for Risk platform serving 15M+ Customers

Greater Bengaluru Area

• Led the build of Transaction decision engine to decision on credit card transactions and initiate post decisioning actions like sending a 2 way comm, blocking/listing the card, raising a case on the Case management system for Agents to work on these cases• Led the build of the following features in Decision engine such as A/B testing, Shadow mode rule firing, auto deployment of rules in 10 min independent of release cycle, Simulation Service/Testing service, running multiple rule files in parallel, firing all the rules and decisioning based on the output of all the rule firing• Initiated and led the intake Process with multiple stakeholder teams to align on product roadmap and led the E2E build of the above features

Bengaluru Area, India

• Part of Consumer Collections & Recoveries Dev team• Led the end-to-end build and architecture of Recovery placement process for Charged Off Customers by integrating with a Vendor to route General ,Litigation, Bankruptcy Charged Off Customers to appropriate recovery agencies• Led end to end build of CAP-Customer Assistance Programs to offer assistance to customers impacted financially and became delinquent• Led end to end build of DRP FEMA initiative to automate process of enrolling customers into DRP who are affected by Natural Disaster• Led end to end build of Customer Loyalty Program (CLP) initiative to decrease APR of existing loans for customers who are identified to potentially payoff.

Chennai Area, India

Software Developer for CITI FX Applications

Chennai Area, India