Sai Krishna Prabushetty Email & Phone Number

New Jersey, United States

As a Salesforce.com Administrator and Developer, I managed user profiles, permissions, and security tokens. Developed Apex Classes, Controller Classes, and Apex Triggers, and created SOAP and REST web service classes. Customized VEEVA CRM and conducted testing, including unit, integration, and performance testing. Assisted in business analysis and project management tasks, including scope changes. Implemented Oracle CPQ Cloud for quote approvals and handled complex integrations. Created Visual Force components and pages and conducted data migrations using Workbench. Developed reports, dashboards, and workflows, and participated in Agile Scrum meetings. Managed object relationships, security settings, and cloud configurations. Utilized Change Sets and ANT Migration for metadata deployment. Conducted QA testing, including creating test plans, executing test cases, and defect triage meetings.

Experienced in person and license control, covering setup, deactivation, roles, profiles, permissions, OWD, public agencies, queues, and sharing rules. Managed Salesforce configuration changes, including workflows, process builder, fields, page layouts, and apps. Utilized Lightning components for custom applications and developed web-to-case functionality. Integrated external services via REST APIs and configured public and private community web page setups. Worked extensively on Apex Batch jobs, triggers, automation using workflow rules, and validation policies. Implemented email templates, dynamic email delivery, and case escalation policies, with experience in sandbox environment management and DevOps practices.

India

As a Salesforce Developer and Support, handled incident, user, and security management, configuring Salesforce workflows, assignment rules, and Lightning. Customized Salesforce applications to align with organizational needs and conducted thorough analysis of technical and business requirements. Managed standard objects like Accounts, Contacts, Leads, Campaigns, and Opportunities, translating business workflows into Salesforce workflows. Created profiles, permission sets, roles hierarchies, and sharing settings, along with reports and dashboards. Developed custom objects, fields, page layouts, tabs, and reports. Upgraded Apex classes/triggers and Visualforce pages/components, and developed modern Lightning apps leveraging Aura Framework and APEX Controller. Utilized SOQL and SOSL statements within Governor Limits, and maintained installed Managed Packages. Implemented field level security and documented detailed process documentation for future follow-ups.