• Performed the roles of Salesforce.com Developer and Admin in Agile project.• Worked with Salesforce community cloud including designing and developing custom page features• Worked with Salesforce Experience builder to enhance the community UI/UX design• Worked on LWC and Aura components involving HTML, CSS and JavaScript to enhance custom pages and improve user experience including Google Maps API integration with Aura component Address field in Salesforce community portal• Worked with release team to ensure streamlining of deployments between sandboxes• Worked on Salesforce integrations such as REST API• Experience working with Source code management tools such as BitBucket, Git for commits and deployments• Worked with stakeholders, Product Owners and other platform architects to accomplish this application work in a way that improves the business and technical fitness of the application portfolio• Worked on Salesforce Einstein Chatbot configurations such as Queues and Omni Channel Routing to improve customer experience• Documenting the application flow, requirements and spikes by interacting with various product owners• Worked on profiles, custom settings and sharing settings• Handled Account and Contact records creation in Salesforce Production as per SOX compliance• Worked with community builder to enhance community user experience and making improvements• Worked on creating various lightning actions and components• Handled deployments between different environments using VSCode and changesets and debugging deployment issues• Worked on JIRA for the requirements gathering and moving the requirements to various levels once they are being done.• Worked with Apex to create visualforce pages and custom buttons• Worked on Apex classes and triggers• Worked on Standard and Custom objects such as Leads, Campaigns, Accounts, Customer Products, Cases, Adventures, Reports and dashboards• Involved in Test Data Setup for UAT and managing data uploads

● Worked closely with various departments including sales, customer support, and technology to implement new improvements, features, functionalities and processes within the company.● Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, activities, dashboards.● Worked on On-Demand Requirements for maintaining existing applications.● Gathering and documenting the requirements by interacting with the product owner and UX/UI Designer.● Designing and developing SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend, Visualforce pages and Salesforce Lightning Experience as user interface.● Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.● Worked on creating public groups, Queues, List views respective to the requirements.● Developed Apex classes along with Enabling Aura to make them available to Lightning components.● Experience working across various SFDC implementations covering Sales and Service Cloud.● Used the sandbox for testing and migrated the code to the production after successful UAT.● Provided ongoing salesforce.com maintenance and administration services including custom objects, workflow.● Created and maintained system documentation for fields, processes, workflow, profiles and permissions.● Created Visualforce and HTML Email templates to send to customers based on the requirements.● Worked with Sales and Service team to know the working culture to provide better salesforce Experience.● Worked on Approval Process as the applications involve the records to be processed in different approval levels.● Worked on Sharing settings, record level and field level security.

Worked for AT&T Collaborate Project● Worked and customized reports and dashboards to monitor leads and opportunities.● Created lightning actions, lightning apps and lightning components.● Created Formula fields and Process Builders.● Adding Lightning components to salesforce1 using in Visual force page● Frequently working with the System’s team to resolve the deployment issues and track the status of deployments.● Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).● Created and worked on documentation for tracking the changes and maintained system documentation.● Worked on new applications built in Salesforce lightning using custom Objects.● Created lightning Components to override standard buttons and Formula fields.● Worked on Apex triggers to perform customized logic and created test classes for effective code.● Implemented new buttons and actions for Lightning components.● Involved in creating and debugging lightning components built with Lightning App Builder.● Used the sandbox for testing, deployed the code using changesets and Copado migration tool