My role here was entirely to curb the payments risk in Amazon and to take effective steps to eliminate the frauds.As a Risk Investigator, I was responsible for analyzing the effectiveness and smooth functioning of our product.• It was necessary that I was in tandem with the current trends and techniques so as to give my inputs for the same.• As a Risk Investigator, I have an amazing experience of working with two different marketplaces.• As an effective team player I drafted out MO’s and was active to find out the fraud patterns.• I am also part of two projects which streamlined through GEMBA concept.• I was also one of the top contributor to provide best in class quality.

My role here was entirely on enhancing customer support, developing and testing the required tools,and to be more to the point, my team and I were required to ensure that AI is being applied without any human intervention.As a Process Associate, I was responsible for analyzing the effectiveness of the processes on a daily basis.• It was necessary that I was in tandem with the current trends and techniques so as to give my inputs for the same.• Versatility is an inherent quality necessary in this particular role.• I have also been part of recruitment team and handled the onboarding and training process.