A competent professional with 4 years of experience in the Salesforce platform committed to maintaining cutting edge technical skills, interpersonal skills, and up-to-date industry knowledge with extensive experience in the salesforce cloud domain.●Hands-on experience in Managing Salesforce.com CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.●Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.●Experience in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.●Hands-on experience in creating Roles, Profiles, Page Layouts, Record Type, and Assignment rule, Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow.●Hands-on experience in Administration setup like manage Users, Security Controls and Data Management.●Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.●Experienced in SalesForce.com Apex classes, Apex triggers Integration, Visual force pages, force.com API. ●Hands-on experience in developing and deploying custom integration solutions in Salesforce.com CRM. Proficient in creating/troubleshooting/modifying APEX code, S-Controls, and visual force pages. ●Hands-on experience in designing of custom objects, custom fields, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, Snapshots, Dashboards, and Email generation according to application requirements.●Used Mulesoft to integrate Salesforce with other applications to transfer create/update data.●Experience with data migration and updates through Data Loader in Salesforce.com.●Experience working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex●Worked with subject matter experts (SME’s) of different groups to gain detailed knowledge of the different groups to gain detailed knowledge of different systems and also to understand the cross impacts of the system by conducting meetings.●Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team.