Saibeth Walls Email & Phone Number

Norton Summit, Sa, Au

Keswick, Sa, Au

Responsible for enabling and supporting the ongoing strategic management and continuous improvement of the IT Operations Team. Developing highly effective and engaged teams to ensure the designing, building, operating and managing of fit for purpose, efficient and highly effective Service Delivery, IT Asset Management, Productivity & Collaboration platform and Infrastructure functions.Key Achievements:Built a positive, vibrant team culture as we moved to hybrid working, increasing employee engagement scores.Applied a strategic, systems thinking approach to field technology to modernise field devices to set up a step change for over 600 Field staff.Successfully implemented Starlink satellite services across the regional areas of South Australia, ensuring 24/7 connectivity for all Field staff and laying the foundations for increased digitisation.

Keswick, Sa, Au

Keswick, Sa, Au

Keswick, Sa, Au

Accountable for the provision of guidance and assistance to Project Managers to ensure effective Governance of projects.The key focus of the role is to ensure the necessary governance of projects is in place and adhered to.Key Responsibilities:• Responsible for the development and facilitation of Lessons Learned workshops• Responsible for the effective governance of the project stage gate process.• Responsible for the creation and delivery of appropriate training and training tools• Responsible for the development and maintenance of the IT PMO SharePoint Team Site• Offer advice and guidance to ensure consistent use of Project Management MethodologyWith the creation of a new IT PMO as part of the IT Operating Model, I was seconded to work with the IT PMO Manager to establish and embed the daily operations required to ensure effective support and governance of projects. This activity has involved the development of processes and procedures for all areas of the Service Catalogue: Planning, Reporting, Governance, Quality and Forums. I am responsible for ensuring alignment with the Corporate Portfolio Management Office (CPMO) and balancing the needs of Project Managers with the IT Leadership Team and Executive Management Group.

Keswick, Sa, Au

Accountable for the management of the IT Delivery Project Coordinator Team and the implementation of guidelines, procedures and templates to ensure consistent use of the Project Management Methodology. The key focus of the role is to ensure the necessary governance of projects is in place and adhered to.Key Responsibilities:• Accountable for the output quality of the Project Coordinator Team• Accountable for reviewing the financial status of all projects.• Review all Highlight Reports and report exceptions and issues to IT Delivery Manager • Facilitate lessons learned and project closure activities.• Manage Risk & Issues Logs (including change) for IT Delivery at the portfolio level• Responsible for the creation of, and adherence to, a records management system for both electronic and hard copy documents for IT Delivery

Keswick, Sa, Au

Working within the Prince2 methodology, I provide hands on delivery support to projects. My key focus is the formulation and reporting of controlling and monitoring activities, such as monthly project schedule and financial reporting. I assist in the implementation of guidelines, procedures and templates to collect and maintain consistent data and am responsible for maintaining and updating multiple project schedules.I am responsible for the creation and management of SharePoint Project Team sites, including Lists, wikis and calendars.I have moved into the role of Senior Project Coordinator and provide leadership to the group of IT Delivery Project Coordinators.

Keswick, Sa, Au

Providing second level support and training coordination for the rollout of Web Desktop and Office 2007.

Accountabilities:Employment, management and training of packing and customer service staffCustomer serviceDevelopment and management of HACCP Accreditation Maintenance of product delivery information in line with HACCP specificationsResponsible for all financial records

Adelaide, South Australia, Au

Accountabilities Facilitated discussion with key business stakeholders to determine training requirements, schedules and outcomesPlanned, tracked and managed work by the training team to develop and validate training materials (deliverables). Managed logistics for training delivery - identifying, scheduling and tracking attendees, venues, presenters, materials and other resources required. Worked with other program work-streams and business stakeholders to coordinate training activities with other CBS Program and normal business activities

Adelaide, South Australia, Au

Developed and delivered Office 2007 training to over 600 metropolitan staffDeveloped key learning resources for delivery of classroom based modules; self paced materials, on line learning and coaching support tools for SharePoint Server 2007Delivered SharePoint training to all metropolitan staff

Au

Responsible for team of 3 peopleProvided varied analysis of sales data, ordering data and inventory for over 30,000 lines of product to formulate reporting for stock turn around, returns and stock replenishment.Collated and analysed data to prepare stock returns for 70 stores across the countryCollated and analysed data to replenish stock in 50 company owned stores on a weekly basisAssisted in the management of change in a fast paced, high staff turnover area of the business

AccountabilitiesGathered business requirements and assisted in the development of business processes to ensure successful implementation of IT pharmacy projectsCoordinated Category Management System into pharmacies Provided training to Regional ManagersResponsible for arbitrating disputes regarding application and hardware supportDeveloped and delivered training modules for Pharmacy staff for Point of Sale migration

Facilitated the successful implementation of various large IT/pharmacy projects by developing business requirements and processes in conjunction with business stakeholders.Category Management SystemPharmacy Loyalty PilotGST UpgradeYear 2000 ProjectProduced company standard for the use of drug manufacturing software (MFG/PRO)Created support materials including, user guides, online interactive learning modules and online helpPharmacy environmentDelivered training sessions to successfully migrate pharmacies from legacy Point of Sale system.Developed and delivered training session for pharmacy staff to prepare for the onset of GSTProduced all necessary training material and scheduled sessions nationally

Au

Positions included: Project Officer, Project Leader, Trainer, Support Analyst, Proceudural Analyst, Business Analyst

AccountabilitiesStrategy and development of total quality management procedures for pharmacy projects Shuttle and Endeavour*Developed and maintained document total quality management procedures Developed and managed version control procedures and processes for software releases resulting in consistency of software versionsDeveloped and managed change control procedures

Governor'S Leadership Foundation, Organizational Leadership

Graduate Certificate, Business Administration And Management, General

Business Management, Training