Lead a team of Field officers towards effective collaboration and attainment of goals

 Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep

Work as Accountant and perform the following operation Collection of daily sale sales for all hotel outlets and preparing daily sale report. Assisting company maintain reliable financial control framework with structured process and procedures for smooth running the hotel. Posted financial data in Excel spreadsheet and managed hotel inventory Achieved control hotel cost quickly and efficiently reviews company purchasing documents and receipts. Collect debts from credit customers Communicating with suppliers and clients to facilitate timely payments and reduce outstanding from credit sales. Assisted finance department in preparation of monthly report to inform managers and directors. Perform stocktaking for both system stock and physical stock in every end of week for all hotel outlets. Acting as hotel manager and perform various managerial duties such as planning, organizing, directing, staffing and others duties as may be assigned.

 Collect repayments and saving through microcredit group loans. Recording repayments and groups savings into excel spreadsheet and posting to system. Issued loan to applicants who meet the criteria and their application are approved. Collaborated with loan officer and provide education to groups about loan product and term of repayment. Assisted customers and concern. Assisted customers on accounting opening. Received calls from customers, providing information regarding services or products. Resolve issues from customers and providing information about new products.