• Service customers with residential, commercial mechanical, and industrial business needs• Knowledgeable in plumbing, HVAC, hydronics, industrial supplies• Provide product quotes, submit orders for our client jobs• Perform cost-benefit and needs analyses to assist customers in making purchasing decisions• Remain current and aware of market pricing, customer needs, and competitor information• Resolve customer complaints and problems

Install/Service/Maintenance Technician, London, ON• Perform installations of furnace, air conditioners and related product to the highest standard• Instruct homeowners on proper care and operation of equipment• Collect payments on site from customers• Complete all required paperwork, work orders as per company policy and remit dailyOperations Manager, London, ON• Plan, coordinate and direct the overall operations of the center• Evaluate strengths of the service and installation departments• Provide positive dealer relations with customer• Plan and schedule all service work and installation projects• Support the sales department by answering technical questionsWarehouse, London, ON• Shipping, receiving and restocking, as needed• Cycle counting to ensure inventory accuracy• Perform administrative paperwork as required• Work with technicians to order parts for customers• Responsible for majority of business purchasing

Replace, troubleshoot, and install POS Handheld Devices/ PinpadsWork within assigned gridReceive calls for different merchants with specific date and time to be completed Send/ receive devices from depot Troubleshoot Ethernet, dialup and wireless devices Fill out work orders for customers and submit to the office

Installed and commissioned HVAC related productsInstalled motion sensors and other light/HVAC control productsLow voltage wiring, terminated panels, installed conduitRead blueprints as well as floor, and project plans Managed projects at Fanshawe College, UWO, and several other public schoolsSupervised and trained new employeesWorked alongside many other trades