Said Saddouk
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Said Saddouk Email & Phone Number

Creator of Virtual Experiences that Engage Your Audience ๐Ÿš€ | Trainer, Coach & Facilitator ๐ŸŽค | The Facilitainer & Geek-in-Chief ๐Ÿค“ at the Facilitainer
Location: Dortmund, North Rhine-Westphalia, Germany 10 work roles 1 school
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Role
Creator of Virtual Experiences that Engage Your Audience ๐Ÿš€ | Trainer, Coach & Facilitator ๐ŸŽค | The Facilitainer & Geek-in-Chief ๐Ÿค“
Location
Dortmund, North Rhine-Westphalia, Germany

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Said Saddouk is listed as Creator of Virtual Experiences that Engage Your Audience ๐Ÿš€ | Trainer, Coach & Facilitator ๐ŸŽค | The Facilitainer & Geek-in-Chief ๐Ÿค“ at the Facilitainer, based in Dortmund, North Rhine-Westphalia, Germany. AeroLeads shows a matched LinkedIn profile for Said Saddouk.

Said Saddouk previously worked as Facilitainer at The Facilitainer and Trainer at The Facilitainer. Said Saddouk holds Ohne Abschluss, Volkswirtschaftslehre from Universitรคt Duisburg-Essen.

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Email format at the Facilitainer

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the Facilitainer

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Profile bio

About Said Saddouk

Hi, I'm Said, the Facilitainer. Are your virtual sessions dull and disengaging? I transform them into engaging, impactful experiences that captivate and inspire, leading to your success!What I Do:๐Ÿš€ Elevate Your Virtual Sessions: Say goodbye to dull online meetings. I transform your virtual events into engaging, impactful experiences that captivate and inspire.How I Help:๐ŸŒŸ Expert Training & Coaching: I provide the skills and techniques you need to create memorable virtual learning adventures, from interactive workshops to dynamic training sessions.๐Ÿ›  Customized Solutions: Every organization is unique. I tailor my approach to fit your specific needs, whether youโ€™re a facilitator, educator, or team leader.๐Ÿ’ก Practical Techniques: I use effective methods to make your sessions both informative and enjoyable, ensuring a positive learning experience.Why Work With Me:โœ” Proven Success: Numerous clients have elevated their virtual sessions with my guidance.โœ” Practical Expertise: I offer practical solutions with a deep understanding of virtual facilitation tools.โœ” Passionate & Personable: Iโ€™m dedicated to making learning enjoyable, and I bring a unique, personable touch to our collaboration as a geek-in-chief and alpaca lover.Ready to Elevate Your Virtual Sessions?๐Ÿ“ฃ Reach out today and let's create unforgettable, impactful virtual experiences together!Contact Me:๐Ÿ—“๏ธ Book a Free Introduction Call: thefacilitainer.com/get-in-touch/โœ‰๏ธ Email: said@theFacilitainer.com๐Ÿ’ฌ Message Me: Reach out on LinkedIn๐ŸŒ Explore More: theFacilitainer.comYour Geek-in-Chief,Said, the Facilitainer

Current workplace

Said Saddouk's current company

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the Facilitainer
The Facilitainer
Creator of Virtual Experiences that Engage Your Audience ๐Ÿš€ | Trainer, Coach & Facilitator ๐ŸŽค | The Facilitainer & Geek-in-Chief ๐Ÿค“
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10 roles

Said Saddouk work experience

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Facilitainer

Current

Dortmund, North Rhine-Westphalia, Germany

What Is The Facilitainer All About?Experience virtual events like never before. Welcome to a realm where every online workshop and webinar becomes an interactive celebration of learning. Elevate your Virtual Facilitation with the Facilitainer.Who Is the Facilitainer?Iโ€™m Said, the Facilitainer. Inspired by boring online events, I took action. Using tools.

Aug 2023 - Present

Trainer

Current

Dortmund, North Rhine-Westphalia, Germany

Aug 2023 - Present

Facilitator

Current

Dortmund, North Rhine-Westphalia, Germany

Aug 2023 - Present

Quality Specialist Enhancement In Customer Service

Bochum, Nordrhein-Westfalen

๐Ÿ’ซ Quality Management | Speech Analytics | Incentives | Customer Surveys | Customer Service ๐Ÿ’ซ๐Ÿ’ก Conduct root cause analyses using contact analysis tools such as Verint Speech Analytics and NICE Speech Analytics and derive corresponding measures.๐Ÿ’ก Develop and implement evaluation tools and knowledge tests for all contact channels in customer service.๐Ÿ’ก.

Apr 2018 - Jan 2022

Speech Analyst In Customer Service

Bochum

๐Ÿ’ซ speech analytics | root cause analytics | process improvement ๐Ÿ’ซ๐Ÿ’ก Conduct root cause analyses using Verint and NICE Speech Analytics speech analysis tools.๐Ÿ’ก Tune the speech model and continuously improve the speech analysis.๐Ÿ’ก Derive and recommend quality improvement measures for the customer service departments using Verint & NICE Speech Analytics.๐Ÿ’ก.

Jul 2017 - Apr 2018

Quality Auditor Im Customer Service

Bochum

๐Ÿ’ก Establish and develop a quality management system.๐Ÿ’ก Conceptualize and implement a service provider control concept.๐Ÿ’ก Qualitative control of service providers / external call centers.๐Ÿ’ก Conduct internal and external quality circles.๐Ÿ’ก Develop, track & trace (quality) KPIs.๐Ÿ’ก Develop a quality dashboard for qualitative control of internal and external areas.๐Ÿ’ก.

Oct 2016 - Jun 2017

Coordinator Quality & Steering In Customer Service

Solingen

๐Ÿ’ก Establish and develop a quality management system.๐Ÿ’ก Conceptualize and implement a service provider control concept.๐Ÿ’ก Conduct internal and external quality circles.๐Ÿ’ก Develop, track & trace (quality) KPIs.๐Ÿ’ก Design scorecards.๐Ÿ’ก Create MysteryShopping scenarios and conduct MysteryCalls.๐Ÿ’ก Conceptualize trainings and create training materials.๐Ÿ’ก Prepare and.

Nov 2014 - Sep 2016

Quality Manager In Customer Service

๐Ÿ’ก Conduct regular quality circles.๐Ÿ’ก Coordinate the quality assurance team.๐Ÿ’ก Derive, track & trace quality improvement measures.๐Ÿ’ก Conduct internal audits and prepare for external audits/certifications.๐Ÿ’ก Derive questions for monthly knowledge tests.๐Ÿ’ก Create knowledge tests and administer the Moodle tool.๐Ÿ’ก Analyze and derive measures from knowledge test.

Apr 2013 - Oct 2014

Trainer In Customer Service

Monheim Am Rhein

๐Ÿ’ก Conceptualize trainings and create training materials.๐Ÿ’ก Prepare and conduct trainings for new and existing employees.๐Ÿ’ก Develop training and quality improvement measures.๐Ÿ’ก Monitor calls and written samples (including using NICE QM).๐Ÿ’ก Coach employees.

Jan 2012 - Mar 2013
1 education record

Said Saddouk education

FAQ

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What company does Said Saddouk work for?

Said Saddouk works for the Facilitainer.

What is Said Saddouk's role at the Facilitainer?

Said Saddouk is listed as Creator of Virtual Experiences that Engage Your Audience ๐Ÿš€ | Trainer, Coach & Facilitator ๐ŸŽค | The Facilitainer & Geek-in-Chief ๐Ÿค“ at the Facilitainer.

Where is Said Saddouk based?

Said Saddouk is based in Dortmund, North Rhine-Westphalia, Germany while working with the Facilitainer.

What companies has Said Saddouk worked for?

Said Saddouk has worked for The Facilitainer, Vodafone, Unitymedia, Walbusch Walter Busch Gmbh & Co. Kg, and Deutsche Post Customer Service Center.

How can I contact Said Saddouk?

You can use AeroLeads to view verified contact signals for Said Saddouk at the Facilitainer, including work email, phone, and LinkedIn data when available.

What schools did Said Saddouk attend?

Said Saddouk holds Ohne Abschluss, Volkswirtschaftslehre from Universitรคt Duisburg-Essen.

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