Said Sanchez Email & Phone Number

Orlando, Florida

Orlando, Florida Area

• Participated in 3 New Store Openings and helped paved the way for success in these stores.• Managed a team of 20+ associates• Merchandised and advertised numerous products to ensure success of sales as well as ordering products that were low in inventory. • Performed routine opening and closing procedures to meet company standards as well as count money and make deposits. • Maintained efforts of being a strong, influential team leader by ensuring excellent customer service. • Innovated different ideas that proved to be efficient for sales goals and the growth of the team. • Quickly adapted to standards of back of house (shipping and receiving) and maintained inventory levels up to par. This allowed me to travel with the company, to partner with the inventory captain of the district, to further increase my knowledge and become a bigger asset. • Being the Loyalty (email) captain, I made sure that my store finished in 1st place amongst the entire company, surpassing the goal of 35%, and finishing the year with a 69.2%.

Orlando, Florida Area

• Ensure a high level of customer service through extensive product knowledge and product ownership.• Development of clientele by implementing strategic initiatives that builds a customer base and increase repeat business. • Create transformational experiences to our Tory Burch clients and utilize KPI’s to increase sales. • Assist management, BOH team, and sales team with inventory organization and store layout.• Visual merchandising • Received multiple recognitions and positive comments from clients through the email capture, allowing me to maintain an NPS score of 100. • Completed paperwork, reconciled tills, prepared deposits.

Orlando, Florida Area

• Promoted to become a supervisor within the first two months. • Provided excellent customer service leading to more than 5 positive reviews.• Served as a mentor to entry level associates in a newly opened location. • Kept working area neat, organized, and presentable for maximum performance.

Orlando, Florida Area

• Provided excellent customer service skill and product knowledge to connect customers with the right product and drive sales. • Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, and build visual displays when necessary.• Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques. • Assist managers in training entry level associates. • Recognition – MVP for the month of December 2013 - MVP for the Fiscal Year 2014

Associate'S Degree, Art/Art Studies, General

Seeking an associates degree that will eventually help me get accepted into UCF to major in Sports and Exercise science.

High School Diploma, General Studies