Your Source For Upscale Vacation Accommodations In The Florida Keys Since 2008. Our Vacation Rental Inventory Includes Only The Best Properties The Upper Keys Have To Offer

FL Keys EMI is a management company offering the utmost quality work for the homes in our care. We are residents of the Keys, living and working near your home in order to assist you and your tenants at all times. We will monitor your property and protect your investment. Whether you own a condo or multiple homes that you regularly rent out, have established as your private vacation property or just needing someone to monitor while you are away, having a local property manager on board will give you a secure peace of mind. When residing miles away from your Keys oasis, managing is no easy task. With our Efficient Management & Inspection Company, you can sit back, relax and know all is running smoothly.

Norka's Cleaning Service serving the keys since 1989Specializing In:Vacation RentalsWeekly CleaningSeasonal CleaningCommercial Properties

Responsible for the overall coordination of contracted groups. The contracted programs range in size from 10 – 250 room nights. From start of signed contract charge deposits, processes rooming lists. Working closely with the Sales Manager responsible for the Group, answering inquiries, providing invoices, coordinating with in-house staff when needed. Client correspondence relating to reservations, due dates, and other group reservation functions.Process commissions and calculate attrition and ensure all contracted minimums are met. Assist Director of Revenue Management in reconciliations and inventory control.

Worked with and directed the day-to-day operations of Accounts Receivables, and Cashiering. Verified and submitted deposits, deposits logs, daily reporting, issued banks, conducted bank training, and bank audits monthly. Ensure proper controls for cashiers; Reconciled Cash and Credit Deposits and Over/Shorts. Ensured that the established controls and procedures in respect of the controller’s areas of responsibility are being complied with. Maintained proper and complete accounting records of the hotel. Ensure that the accounts, records and transactions of the hotel are accurate and correct at all times.Responsible for accurately processing payroll for 250+ employees. A combination of hourly, salaried & contracted employees. Reconcile accounts for labor, PTO, and Housing. Worked closely with Managers on all Payroll related issue as well as training them on Payroll practices, procedures, systems, and rules.Create and reconcile group master billings as well as calculate concessions, commissions, and tax exemptions. Authorize and collect deposits as well as final payments. Post and monitor wire transfers & checks. Review open and clear all open folios, and make collection calls for outstanding bills when necessary.

Assist the director of finance in day to day operations. Process and verify credit card refunds and group commissions, as well as performing the payroll audits and house bank audits. Balance revenue through operations audit, forecast management and HLBFS. Verify, allowance, and re-class promotions from house accounts. Ensure all certificated of insurance are up to date. Perform the day to day processing of financial transactions to ensure that finances are maintained in an effective, up to date and accurate manner. Ensured billing of whole sale invoices, weddings, and groups are processed in an accurate and timely manner. Responsible for performing a monthly house bank audit of all employees, as well as a monthly liquor inventory of all outlets, I was also responsible for preparing the daily audit pack for the Executive Committee, as well as completing a yearly payroll audit. Handel all credit card and guest disputes, as well as assist the general cashier with the daily cash drops.

Accounts Receivable Agent Send out all direct billing statements on a timely basis. Run statements for clients that will be billed directly and send bill to appropriate person with a request for payment. Ensure that the direct bill accounts are kept current, as well as maintaining files of direct bills and payments received in an organized manner, and maintained daily balance of direct bill accounts. Night Auditor Run the night audit process through the Opera system of the hotel. Balanced all cash, check, credit cards and city ledger accounts through verification. Completed shift reports and performed audit functions, while providing friendly and hospitable service at the front desk, ensuring the prompt check in and check out of guests. Reservation/ Front Desk Supervisor Responsible for processing room reservations by fax, phone and email. Accepting and keeping records or advance deposits. Cooperate with sales managers and assist with transient guests. Used proper procedures for changing and canceling reservations. Processing and filing paperwork correctly, as well as handling customer concerns properly. Provided friendly, efficient and hospitable service at the front desk while performing check-in and check-out services. Handled cash, making change and balancing house accounts and house bank. Posted charges to guest rooms and house accounts.