Saidi Juma Email & Phone Number

Nairobi County, Kenya

Remote

•Lead the Global People Operations function across EMEA and the Americas, managing a team of 100+ to ensure effective HR operations and consistent application of policies, including payroll, benefits, and compliance across regions.•Serve as lead thought partner and people-related content matter expert for all country HR managers, providing capacity-building support to ensure effective implementation of HR policies, global payroll requirements, and hybrid working models. This role strengthens organizational compliance and operational flexibility across diverse regions.•Oversee Global Mobility and relocation processes, facilitating smooth transitions for employees moving between regions. Partner closely with immigration and relocation vendors to support assignments and ensure compliance in countries such as Brazil, United Kingdom, and United States.•Manage global payroll administration, ensuring accuracy and compliance with local laws and tax regulations across multiple countries. Streamline payroll processes in partnership with Finance, achieving a reduction in payroll errors and improving payroll timelines.•Drive equitable and competitive total compensation strategies, ensuring the organization remains attractive and compliant with global market standards.•Enhance HR data integrity for 800 employees through optimized HRIS workflows, enabling accurate cross-functional data sharing with Finance for payroll, benefits, and mobility tracking.

Nairobi

•Led and executed the first fully remote recruitment drive for field operations during COVID-19, successfully filling 150+ roles, ensuring seamless operations despite pandemic challenges.•Trained and developed a team of 20+ managers to enhance performance reviews and management practices, resulting in a 20% increase in employee satisfaction rates.•Designed and rolled out equitable promotion guidelines that provided clear criteria and pathways for career advancement. This led to a 25% increase in internal promotions and enhanced employee perception of fairness and opportunities within the company•Implemented and managed a learning and development fund to support staff growth, leading to a 32% increase in the eNPS score and fostering a culture of continuous improvement.•Conducted a comprehensive organization-wide compensation benchmarking project, leading to better pay for 90% of the roles and achieving a 60% pay increase for the team, enhancing employee retention and satisfaction.•Chaired and led the health and safety committee, culminating in the organization’s first-ever audit and OSH certification, ensuring compliance and promoting a safe working environment.•Digitized and streamlined the employee filing system, supporting the remote working model and increasing efficiency in document management.

Kilifi

•Recruited and led a team of 3 HR executives, establishing the HR department from the ground up and significantly enhancing HR service delivery.•Developed and implemented performance review tools for 3 cycles, supporting continuous improvement by enabling employees to track performance and identify development goals, resulting in a measurable increase in productivity and engagement.•Leveraged Sage X3 HRMIS to perform comprehensive data analytics, informing strategic decisions on workforce budgeting, cost analysis, and donor fund reporting, which improved financial accuracy and reporting efficiency.•Designed and delivered innovative health and safety training initiatives for approximately 500 employees, effectively integrating the company's vision to instil a safe working environment and reducing workplace incidents by 60%.•Led and managed end-to-end employee relations, successfully resolving 50 cases ranging from minor to complex issues, ensuring compliance with Kenyan Labour Laws and enhancing employee satisfaction and retention.•Restructured and implemented HR policies in collaboration with the Global HR Director, rolling out detailed HR process maps and SOP guidelines, which standardized procedures and improved operational efficiency.

Kilifi

- Lead the Talent Services on-boarding process- Document, summarize and communicate all payroll changes- Establish and maintain best employee relations and practices- Assist the Field Operations Team with Off-cycle and cycle recruitmentHRIS used : Sage X3 People

Kenya

•Recruited over 20 entry-mid level employees on permanent contracts for various departments. Successfully handled end to end on-boarding for them.•Attained 95% compliance with Panalpina Global Health and Safety regulations, set-up a foundation of systems and reporting structures to allow the team to maintain these numbers.•Set-up an online performance management tool, trained all 400 staff in the organization on its use and oversaw the exercise together with the Human resource manager.•Conducted an overhaul of staff records through creation of digitized, indexed & color-coded filing process, ensured all staff had up to date records and kept a database to track files.•Assisted with the company transition during a merger, was involved in fine tuning contracts, staff sensitization and initializing assimilation programs for over 100 incoming staff.

Tulip House,Nairobi

HRIS used : Navision by Microsoft Dynamics

Nairobi Westlands

Reporting directly to the Regional Human Resource Manager at TNS, my key responsibilities included:Managing payroll for over 300 employees.Ensuring 100% compliance with statutory payments on a monthly basis.Leading the development of employee engagement activities.Managing the staff welfare scheme.Preparing and collating data for Monthly Management Review Reports.Providing effective supervisory support in managing employee performance across the company.

Nairobi

Natured and honed my Human resource skills under the guidance of one the most respected Human Resource Gurus in the Country. Received hand on experience on Recruitment, Job analysis, Job evaluation and Project management.

Certified Human Resource Proffesional-Chrpk

Higher Diploma In Human Resource Management, Human Resource Management

Bachelor Of Commerce (B.Com.), Business Administration And Management, General

Bachelors Begree in Business Management