Network management, network upgrades, maintenance, conduct regular maintenance checks and troubleshooting to prevent and resolve network issues.Client Support: Provide technical support and guidance to clients, ensuring their network needs are met efficiently.System Administration: Manage and administer Microsoft systems, both cloud-based (Azure) and on-premises, to ensure seamless operations.On-Premises Management: upgrade and maintenance of on-premises Microsoft servers and services.Security Management: Implement and manage security measures to protect systems and data from threats.Performance Monitoring, backup and recovery

With a strategic mindset and a focus on mitigating risks, I specialize in aligning IT initiatives with business objectives to drive growth and innovation. My expertise in cyber security ensures robust defense mechanisms against evolving threats, safeguarding critical assets. As a seasoned project manager, I excel in delivering complex projects on time and within budget, fostering cross-functional collaboration and driving operational excellence.

 Develops and oversees the implementation of the IT strategy to align with organizational goals. Collaborates with various departments to assess and address corporate technology needs. Ensures IT systems provide high levels of availability, functionality, and security. Manages IT projects and third-party relationships to meet quality and acceptance criteria. Holds authority within agreed plans, staffing, and budgets, referring policy changes to higher management. Leads in strategic and operational management of risk and information governance. Implements and monitors risk management frameworks to support organizational objectives. Analyzes, assesses, and manages event and operational risks. Develops plans and conducts investigations to identify and manage potential threats. Collaborates with IT departments to ensure compliance with industry regulations and maintain information security.

 Expert in Network Infrastructure: Spearheaded the LoadBalancer deployment project, significantly enhancing system efficiency and reliability. Led the RRA Network Enhancement Project, focusing on both WAN and LAN improvements. Proactive System Maintenance: Skilled in network upgrades, regular maintenance, and vigilant monitoring, ensuring robust and secure network operations. VPN and Connectivity Solutions: Established S2S VPN connectivity between headquarters, remote branches, and Rwanda Revenue Authority stakeholders, fortifying communication channels. Networking Technologies: Proficient in Switching and Routing Technologies, adept at managing Wireless Local Area Networks (WLAN), including the deployment of Cisco Wireless Equipment in Rwanda Revenue Authority and Palast Hotel. Network Performance Optimization: Deployed and configured a diverse array of network equipment and software to boost the performance and functionality of the Rwanda Revenue Authority IT network infrastructure. Datacenter Virtualization: Utilized VMware technologies for datacenter virtualization, streamlining operations and reducing costs. Unified Threat Management (UTMs Web Security Enforcement: Implemented Web Application Firewalls.. VoIP and Endpoint Security: Managed Alcatel VoIP solutions across LAN and WAN environments, and monitored and managed endpoint antivirus solutions (Kaspersky and Sophos). System Administration: Proficient in system administration using both Linux and Microsoft products, ensuring seamless IT operations. Network Enhancement Initiatives: Contributed to the Kigali City Council Network Enhancement Project and deployed Fortinet appliances (Fortigates and FortiADCs), demonstrating a commitment to technological advancement and security.

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Web Application development and IT Support