Cyber Security Advocate
CurrentCollaborate with the global cybersecurity awareness team to enhance cybersecurity knowledge and practices among employees in my designated regions.
Apr 2024 - Present
AeroLeads people directory · profile
Said Isbilir Email & Phone Number
Leadership | Apple | Microsoft | IT | Customer Service
at
H&M Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Leadership | Apple | Microsoft | IT | Customer Service
Location
Üsküdar, Istanbul, Turkey
Company size
Who is Said Isbilir? Overview
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Quick answer
Said Isbilir is listed as Leadership | Apple | Microsoft | IT | Customer Service at H&M Group, a company with 64269 employees, based in Üsküdar, Istanbul, Turkey. AeroLeads shows a matched LinkedIn profile for Said Isbilir.
Said Isbilir previously worked as Cyber Security Advocate at H&M Group and Country IT Specialist (Türkiye, Italy and Portugal) at H&M Group. Said Isbilir holds Geodesy And Photogrammetry from Hacettepe University.
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H&M Group
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Profile bio
About Said Isbilir
I'm happily married and have two great kids, a boy and a girl.My journey in the IT world has been all about learning and leadership. It started when I became the head of the IT department at Baykan Group, which was the beginning of my IT career. I was eager to learn and grow, so I moved on to Arıkan Inc., where I helped improve their IT systems. After two years, I took a break to do my military service.Once that was done, I became the System and Operational Manager at Kardem Textile, where I worked on more than thirty important projects. This job gave me a lot of valuable knowledge. The IT systems I set up were ahead of the curve, even compared to some big companies.After five years, I decided to specialize in one area and joined Microsoft, the world's top software company. I worked as a Support Engineer for Skype for Business (which used to be called Lync) for the EMEA region at Global Business Support. Later, I became a Technical Advisor at Apple, the biggest tech company in the world.After six successful years with Apple, I felt the pull to return to the core of IT. I'm now the Country IT Specialist at H&M Group, a global clothing company.In my view, being a good leader is just as important as being skilled in your profession.Personality:Extrovert Open to experienceConscientiousKindCuriousResilientSpecialties: People ManagementApple TechnologiesMicrosoft TechnologiesBusiness ContinuityUnified CommunicationsIT ManagementTrainingTechnical PurchasingSubcontractor RelationshipOutsource Management
Current workplace
Said Isbilir's current company
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H&M Group
15 roles
Said Isbilir work experience
A career timeline built from the work history available for this profile.
Country It Specialist (Türkiye, Italy And Portugal)
CurrentOversee and manage daily IT operations across Turkey, Italy, and Portugal.Coordinate and maintain strong relationships with partners.Manage the entire hardware lifecycle, ensuring optimal performance and timely upgrades.Collaborate on cross-departmental projects to drive innovation and efficiency.
Aug 2022 - Present
I&D Advocate (Inclusion & Diversity)
I led our team and ensured everyone was on the same page with our company's vision. I organized diverse events and activities to promote inclusion at work. Keeping everyone in the loop, I regularly sent out newsletters. By chatting with employees, I gathered feedback to help improve our I&D efforts. I then shared those insights with the Steering Committee.
Mar 2023 - Sep 2023
Mentor
Helping Advisors for their;- Return to work- Room for improvements including soft and technical skills- Probation periodGiving feedback to the Mentees and the Management Team
Sep 2021 - Jul 2022
Senior Technical Advisor
Handling escalated casesResolving complex problemsCollaborating with the Engineering TeamDelivering trainings and roundtables Contributing to the ww community by sharing my expertise
Dec 2017 - Jul 2022
Community Manager
- To create lasting effects on the business and inspire teamwork, innovation and result, I created a group named Sharing Is Caring to bring people together so that they can interact each other by sharing their experiences, content etc. and achieve more. - Designing, curating, moderating, auditing - Creating contents to share my expertise. Not just only.
Oct 2017 - Jul 2022
Team Manager Apprentice (Tma)
Managed incoming customer service inquiriesMonitored service quality, managing daily time and attendanceEnsured a consistent world-class level of service satisfaction Provided coaching plan in relation to performance results of the AdvisorsHeld one-on-one sessions to provide clear and direct feedback to each team memberWas a role model for Advisors by.
Mar 2017 - Nov 2020
Senior Specialist - Quality Analyst
Data miningAnalyzed systemic and behavioral trends and reporting to the Leadership TeamHelped the Managers and Senior Advisors by clarifying their procedural questionsWorked with the Regional Quality Team to drive the procedural issues
Jun 2020 - Sep 2020
Technical Advisor
Supported consumer market with all Apple productsWas the Subject Matter Expert of iCloudMentored the new hiresWrote on the internal portal to contribute others
Aug 2016 - Dec 2017
Senior Support Engineer
Was the leader of Convergys for broad commercial supportDelivered more than 50 workshops to optimize customer’s Skype for Business (formerly Lync) environmentContributed to the Microsoft's strategies to earn customer and partner lifetime loyalty by proactive case handling and helping the enterprise customers worldwide by sharing my expertise, so that they.
Dec 2013 - Jun 2016
Support Engineer
Contributed to the Microsoft's strategies to earn customer and partner lifetime loyalty by proactive case handling and helping the enterprise customers worldwide by sharing my expertise, so that they can get the most out of Microsoft technologiesMentored for the Microsoft Academy for College Hires, MACHJoined events and summits as an expert to contribute.
Aug 2011 - Dec 2013
System And Operation Director
Designed and built the IT environment from scratch by considering the company’s strategies Completed more than 30 projects in order to have business continuityManaged the relationships between Kardem and Microsoft, HP, IBM, SAP and the subcontractorsContributed to Kardem's strategic goals by transferring many new technologies into the existing IT.
Mar 2007 - Aug 2011
Freelance Trainer
Provided training for many of the enterprise companies about the following technologiesWindows 7Windows Server 2008 R2Hyper-V 2008 R2CompTIA A+
Jan 2010 - Apr 2011
It Administrator
Task Frc
Improved and managed the IT environmentTransformed some business processes to digital platform
Apr 2004 - Nov 2005
It Administrator
Baykan Group
Designed and built the IT environment from scratch by considering the company’s strategies Managed the agreements with the subcontractorsMaintained the environment
Feb 2002 - Apr 2004
Team & coworkers
Colleagues at H&M Group
Other employees you can reach at hmgroup.com. View company contacts for 64269 employees →
RR
Rahmy Rossyana Dewi
Colleague at H&M Group
Jakarta, Indonesia, Indonesia
View →
LW
Lindsey Will
Colleague at H&M Group
Edinburgh, Scotland, United Kingdom, United Kingdom
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ME
Mohammad Emran Aziz
Colleague at H&M Group
Dhaka, Bangladesh, Bangladesh
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YI
Yuli Ida
Colleague at H&M Group
Pasuruan, East Java, Indonesia, Indonesia
View →
ER
Essie Robertson
Colleague at H&M Group
Jurupa Valley, California, United States, United States
View →
DR
Daniele Ricca
Colleague at H&M Group
Binche, Walloon Region, Belgium, Belgium
View →
HS
Hanne Strolka-Echols
Colleague at H&M Group
Sweden, Sweden
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RJ
Roger Jacobsson
Colleague at H&M Group
Greater Stockholm Metropolitan Area, Sweden
View →
RM
Rujul Mavani
Colleague at H&M Group
Whitby, Ontario, Canada, Canada
View →
EH
Elena Hunnekens
Colleague at H&M Group
Maastricht, Limburg, Netherlands, Netherlands
View →
Rahmy Rossyana Dewi
Colleague at H&M Group
Jakarta, Indonesia, Indonesia
View →
LW
Lindsey Will
Colleague at H&M Group
Edinburgh, Scotland, United Kingdom, United Kingdom
View →
ME
Mohammad Emran Aziz
Colleague at H&M Group
Dhaka, Bangladesh, Bangladesh
View →
YI
Yuli Ida
Colleague at H&M Group
Pasuruan, East Java, Indonesia, Indonesia
View →
ER
Essie Robertson
Colleague at H&M Group
Jurupa Valley, California, United States, United States
View →
DR
Daniele Ricca
Colleague at H&M Group
Binche, Walloon Region, Belgium, Belgium
View →
HS
Hanne Strolka-Echols
Colleague at H&M Group
Sweden, Sweden
View →
RJ
Roger Jacobsson
Colleague at H&M Group
Greater Stockholm Metropolitan Area, Sweden
View →
RM
Rujul Mavani
Colleague at H&M Group
Whitby, Ontario, Canada, Canada
View →
EH
Elena Hunnekens
Colleague at H&M Group
Maastricht, Limburg, Netherlands, Netherlands
View →
1 education record
Said Isbilir education
-
Hacettepe University
FAQ
Frequently asked questions about Said Isbilir
Quick answers generated from the profile data available on this page.
What company does Said Isbilir work for?
Said Isbilir works for H&M Group.
What is Said Isbilir's role at H&M Group?
Said Isbilir is listed as Leadership | Apple | Microsoft | IT | Customer Service at H&M Group.
Where is Said Isbilir based?
Said Isbilir is based in Üsküdar, Istanbul, Turkey while working with H&M Group.
What companies has Said Isbilir worked for?
Said Isbilir has worked for H&M Group, Apple, Microsoft, Kardem, and Bilginc It Academy.
Who are Said Isbilir's colleagues at H&M Group?
Said Isbilir's colleagues at H&M Group include Rahmy Rossyana Dewi, Lindsey Will, Mohammad Emran Aziz, Yuli Ida, and Essie Robertson.
How can I contact Said Isbilir?
You can use AeroLeads to view verified contact signals for Said Isbilir at H&M Group, including work email, phone, and LinkedIn data when available.
What schools did Said Isbilir attend?
Said Isbilir holds Geodesy And Photogrammetry from Hacettepe University.
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