“We Transform Financial Service Customer eXperience in WCA” M.D

Onboarding the next billion Africans to web 3.

We are a development partner for emerging economies

Système d’information, S.I est une société de services informatique évoluant dans le secteur privé malien depuis 1998.Notre philosophie repose sur la connaissance de nos clients, la maîtrise de leurs techniques, mais aussi, sur une veille technologique permanente. Dans un esprit de partenariat, notre volonté est d’accompagner nos clients dans leurs évolutions techniques et fonctionnelles, pour participer à l’amélioration de leur productivité.Pour nous permettre d’offrir un service de qualité, nous travaillons avec des consultants expérimentés et des sociétés de la place et de l’extérieur.

IT Project Lead - Cash Management North America• Coordinated and contributed to short and long-term cash management IT projects involving global stakeholders, vendors, and external consultants. • Chaired and produced minutes of meetings with project stakeholders and technical resources.• Reviewed and negotiated business cases, business requirements, workload estimates and timelines. • Identified and monitored project risks and implementation alternatives.• Designed functional and technical specifications, test cases and deployment roadmaps.• Coordinated test phases (IST/UAT) and deployed final products.IT Application Support - Cash Management North America - Asia - EMEA• Coordinated major and minor Cash Management application deployment.• Provided On call 24/7 Level 3 support. • Produced testing and deployment procedures, testing reports, post deployment reviews.• Chaired and produced minutes of weekly preparation and/or crisis incident meetings.

• Designed test Cases and test Objectives of an IMS based mobile system.• Performed communication and robustness testing of Ericsson's eRCS solution over an IMS network.• Designed and provided test reports to project team members, and global stakeholders.• Integrated third parties and Ericsson's modules into the final product.• Worked closely with internal and external stakeholders for troubleshooting and bug fixing.• Prepared and performed the final product’s customer Demonstration.

• Implemented a User Interface based on Designs provided by the Design team.• Chaired team meetings to organize development tasks.• Produced functional documents and deployment guides at the end of the project.

-Responsible for calling former club members and using marketing skills to sellmemberships.