Said E. Email & Phone Number
Who is Said E.? Overview
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Said E. is listed as Haper Labour Hire at Haper, a with 10 employees, based in Fuengirola, Andalusia, Spain. AeroLeads shows a matched LinkedIn profile for Said E..
Said E. previously worked as User Support Agent | (EN and SP) at Fever and User Support Agent | (EN/SP) at Fever. Said E. holds Master Visual Design, Design And Visual Communications, General from Escuela De Diseño Gauss Multimedia.
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About Said E.
I am a dedicated and versatile professional with a strong background in both customer service and quality assurance. Currently working as a User Support Specialist, I leverage my bilingual skills to provide exceptional support to a diverse range of clients. My experience as a Junior Manual QA Tester has honed my attention to detail and provided me with a comprehensive understanding of testing methodologies, ensuring the highest quality standards in all projects.Driven by a passion for problem-solving and improving user experiences, I thrive in fast-paced environments and enjoy collaborating with teams to deliver successful outcomes. My fluency in multiple languages enables me to effectively communicate with clients from diverse backgrounds, addressing their needs and concerns efficiently.I am always eager to expand my skill set and take on new challenges. I look forward to contributing my expertise in customer support and quality assurance to future opportunities. Let’s connect and explore how I can bring value to your team!Languages: Spanish (Native), English (C2)Nationality: Spanish, British (UK Indefinite Leave to Remain - ILR)
Said E.'s current company
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Said E. work experience
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User Support Agent | (En And Sp)
User Support Agent | (En/Sp)
Jr. Qa Engineer
Jr QA Tester for particular Projects and initiatives. Manual and functional testing for websites implementations. Pixel Perfect visual review for Flyers and Marketing documents, newsletters and social media posts, Desktop and Mobile testing. Agile projects. Confluence, Jira and slack usage. QA industry best practices.
Intensive Training -Qa Engineer.
Theoretical Foundation: Fundamentals of Testing, Testing vs Quality, Test Levels (Component, integration, system & acceptance), Testing types (Functional, non-functional, white and black box), and testing techniques (Regression, smoke, re-testing, exploratory, boundary level, etc.). Bug history reporting and life cycle. Work products, how to analyze a Story, and write proper test cases. Development agile methodologies.Practice: Manual, Functional, Basic DB & API Testing, Pixel perfect testing, Chrome Developers tool usage, reporting, and optimization tools usage (Screen captures, translators, whatfont, edit this cookie, grammar checker, CSS viewer, etc.).Atlassian group: Jira usage, project lifecycle, bug reporting, Jira dashboards, labels, and filters. Confluence usage. Excel: Test Case writing and executions, import to Jira using CSV templates. Slack and email usage and etiquette.
Digital Media Specialist
Work on a wide range of projects and media, using various software programs to visualize and develop innovative graphic designs that meet business goalsObtain input from managers to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriatelyWork independently as well as cooperatively with marketing team to meet deadlines, stay within budget, and schedule project implementation based on workload, which may include five or more simultaneous projectsExamine existing processes, identify flaws, and create solutions that improve design capabilitiesUpdate and maintain internal databases for designs, photography, and video
Media Analyst - Proyect Managment
-Overseeing the UK automotive media research analyst team-Media monitoring and content analysis of the automotive sector-Translating, abstracting, and proofreading newsletters - Language pair: EN-SP-Assisting project managers in the creation of client reports, providing qualitative insights to KPIs-Training and mentoring new team members in addition to target setting, monitoring, and maintaining team’s performance, morale, and efficiency-Internal team organization, prioritization, and distribution of workload to meet deadlines
Guest Relations And Communications Officer
I have an excellent understanding of marketing tools and techniques that can be used to enhance an organization's visibility, profile, and reputation. I am well-versed in social media and its impact on communication and collaboration. As a strategic and creative thinker, I have successfully worked on diverse communication strategies across various forms of media. I have extensive experience developing and managing relationships across programs and with multiple internal and external stakeholders as part of a centralized function. Additionally, I have worked in international development and managed websites. I am proficient in IT systems, particularly Adobe Package. My verbal and written communication skills are excellent, and I can communicate effectively with people from diverse backgrounds and cultures.
Fraud Advisor
Assist in validation checks for new account holders and booking travellersInvestigate accounts and bookings using the information provided by the customerAnalyse information and efficiently make conclusions about the legitimacy of the account/bookingMake justifiable decisions regarding evidence found and relate this to how we can proceed with new customersUnderstand and meet targets supplied so that we meet all our customer's needs as efficiently as possibleHave the insight to provide new ideas that would improve and add to the current processes that we use in the Trust and Safety TeamProvide customer supportMake and respond to telephone calls and emails to assist customers with any additional checks we may need to validate their account before activation/validate their booking before the check-in dateResolve issues that arise from validation checks and provide clear and concise feedback to the customerHandle any issues associated with the misuse of a customer’s account that would affect travelersInvestigate existing account holders for suspicious or fraudulent behaviourEvaluate the risk that an existing customer would pose to the companyUse in-house tools to recognize the increased threat of an existing account and act upon that information efficiently
General Manager And Community Manager
Assistant Team Manager
Said E. education
Master Visual Design, Design And Visual Communications, General
Master Of Science Digital Media Production, Computer Science
Bachelor (Hons) Digital Media And Communication Studies
Hnd Photography, Arts, Entertainment, And Media Management
Golf Course Management, Business Administration And Management, General
Frequently asked questions about Said E.
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What company does Said E. work for?
Said E. works for Haper.
What is Said E.'s role at Haper?
Said E. is listed as Haper Labour Hire at Haper.
Where is Said E. based?
Said E. is based in Fuengirola, Andalusia, Spain while working with Haper.
What companies has Said E. worked for?
Said E. has worked for Haper, Fever, Anunzi, The Test Academy, and Freelance (Self Employed).
How can I contact Said E.?
You can use AeroLeads to view verified contact signals for Said E. at Haper, including work email, phone, and LinkedIn data when available.
What schools did Said E. attend?
Said E. holds Master Visual Design, Design And Visual Communications, General from Escuela De Diseño Gauss Multimedia.
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